If your Samsung Galaxy A20 won’t turn on, don’t panic. There are a few things you can try to fix the problem yourself. In this article, we’ll walk you through the most common causes of a Galaxy A20 that won’t turn on and how to fix them.
We’ll also provide some additional tips to help you prevent your phone from not turning on in the future.
In this article:
Possible Causes
- Dead battery: This is the most common cause of a phone not turning on. If you haven’t used your phone in a while, or if you’ve been using it heavily, the battery may be drained. Try charging your phone for at least 30 minutes before trying to turn it on again.
- Software glitch: A minor software glitch can sometimes cause your phone to not turn on. A simple restart can often fix this problem.
- Hardware problem: If you’ve tried all of the above and your phone still won’t turn on, there may be a hardware problem. This could be a problem with the battery, the charging port, the power button, or the motherboard. If you suspect a hardware problem, you’ll need to take your phone to a qualified technician for repair.
1. Check the charger and charging port
Make sure that the charger is properly plugged into an outlet and that the charging cable is securely connected to the phone’s charging port. Try using a different charger or cable if possible.
To check the charger and charging port on your Samsung Galaxy A20, follow these steps:
- Inspect the charger and charging cable for any visible damage, such as cracks, bends, or breaks.
- Try using a different charger and charging cable if possible.
- Clean the charging port with a toothpick or cotton swab to remove any dust or debris.
- Try plugging the charger into a different outlet.
2. Force restart your phone
To force restart your Samsung Galaxy A20:
- Press and hold the power button and the volume down button for 10 seconds.
- If the phone vibrates or the Samsung logo appears, release the buttons.
This will restart your phone and may fix the problem.
3. Boot into Safe Mode
Safe Mode starts your phone up with only the essential apps and services running. This can help to identify if a third-party app is causing the problem.
To boot into Safe Mode:
- Press and hold the power button until the power off menu appears.
- Tap and hold Power off until you see the Reboot to safe mode prompt.
- Tap OK to reboot your phone into Safe Mode.
Safe Mode starts your phone up with only the essential apps and services running. This can help to identify if a third-party app is causing the problem. If your phone works normally in Safe Mode, then the problem is likely caused by a third-party app. You can try restarting your phone to see if that fixes the problem. If it doesn’t, you may need to uninstall the third-party apps that you recently installed.
4. Wipe the cache partition
This will delete all temporary files on your phone.
To wipe the cache partition on your Samsung Galaxy A20:
- Turn off your phone.
- Press and hold the power button, the volume up button, and the Bixby button at the same time.
- When you see the Android system recovery menu, release the buttons.
- Use the volume buttons to scroll to “Wipe cache partition” and press the power button to select it.
- Then, use the volume buttons to scroll to “Yes” and press the power button to confirm.
This will delete all temporary files on your phone. Wiping the cache partition can sometimes fix problems such as apps crashing or your phone not turning on.
5. Perform a factory reset
This will erase all data on your phone, so make sure to back up your important files before doing this.
To perform a factory reset:
- Turn off your phone.
- Press and hold the power button, the volume up button, and the Bixby button at the same time.
- When you see the Android system recovery menu, release the buttons.
- Use the volume buttons to scroll to Wipe data/factory reset and press the power button to select it.
- Then, use the volume buttons to scroll to Yes and press the power button to confirm.
Note: This will erase all data on your phone, so make sure to back up your important files before doing this.
If you have tried all of the above and your phone still won’t turn on, you may need to take it to a qualified technician for further assistance.
Here are some additional tips:
- If your phone is wet, dry it off completely before trying to turn it on.
- If your phone has a removable battery, try removing the battery and putting it back in.
- If you are using a custom ROM or root, try flashing back to the stock ROM or unrooting your phone.
