Your iPhone is designed to play sounds for incoming call alerts. But this feature can be modified by toggling some switches and flipping some controls. Thus if your iPhone doesn’t ring for incoming calls, it’s possible that any of these controls were enabled. Read on to learn what to do if you don’t hear your iPhone XR ringing for incoming calls.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our iPhone XR Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.
Troubleshooting iPhone XR that’s not ringing anymore
Before ruling out software-related factors, try to check and ensure that the ringer switch isn’t set to mute. You can find this switch on the upper-left side of your iPhone. If you see an orange bar, then that denotes that your iPhone is muted and thus no sound is audible. To enable sound again, flip the switch back to ring mode. Try performing these solutions if the problem continues.
First solution: Restart (soft reset) your iPhone XR.
If your phone’s notification system is experiencing random flaws from minor software crashes or in-app issues, restarting the phone may be all that’s needed. Thus if you haven’t already, performing a soft reset or restart on your iPhone XR should be considered among the first potential solutions to try. This method will clear out cache files saved on your phone’s memory and refresh its system. Just follow these steps whenever you’re ready:
- Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.
- Release both buttons when the Slide to Power off command appears.
- Then drag the power off slider to the right to completely turn off your phone.
- After 30 seconds, press and hold the Side/Power button again until the Apple logo appears.
Another thing you can try doing to enhance your iPhone’s system functions is to clear out any background apps. When the apps are left running or suspended in the background, they can eventually become corrupted and when this happens, adverse symptoms could emerge. To make sure that none of this is spoiling the phone’s audio functions particularly for incoming call alerts, follow these steps to abruptly kill all background apps and force restart your iPhone system:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Lastly, press and hold the Side/Power button until the phone starts to boot up.
This process does not affect any saved data on your phone’s memory so they will remain untouched afterwards. As soon as your phone boots up, try performing a test call then see if you can now hear incoming call notifications.
Second solution: Toggle the Ringer switch off and on again.
If your phone is still not ringing for incoming calls, get back to the ringer/mute switch. At this point, you can use this switch to refresh the phone’s audio system in case some bugs are causing it to stop working. That said, get to your iPhone and then flip the mute/ringer switch located on the side on your phone. Flip the switch down and up again to do the trick.
You can also head over onto your iPhone settings to check and make some volume adjustments. Here is how:
- From the Home screen, go to Settings.
- Select Sounds & Haptics.
- Then drag the slider under Ringer and Alert to the right to increase the volume on your iPhone.
You should now be able to hear your iPhone ringing when getting incoming calls after making necessary changes. To check and confirm, use a different phone to call your iPhone and see if it the incoming call sound is already audible.
Third solution: Check the DND feature on your iPhone and update when needed.
Phone notifications like incoming calls may not work as intended if they are restricted. One of the features that can stop or limit sound alerts is the so-called Do Not Disturb. As the name implies, this feature is used to mute your device for incoming calls or any other sound notifications during sleep or work hours. To ensure that this isn’t barring your iPhone from playing sounds for incoming calls, follow these steps to manage Do Not Disturb settings on your iPhone XR:
- From the Home screen, go to Settings.
- Scroll to and select Do Not Disturb.
- If the Do Not Disturb switch is enabled or turned on, toggle the switch to disable the feature.
You should now be able to hear your phone’s sound for app notifications and incoming call alerts. To test and see if this really solves the problem, make a test call to your own number using other phone and see if your iPhone plays the incoming call alert as intended.
Fourth solution: Toggle Airplane Mode on and off again.
If you have recently paired your iPhone with a Bluetooth headphone or other accessory, it is possible that your phone’s system is still stuck on Headphone Mode and therefore the sound outputs are still bypassed. To fix the problem, try performing the Airplane Mode trick to simultaneously disconnect all wireless radios including saved Bluetooth connections. Here’s how it’s done:
- From the Home screen, go to Settings.
- Select the Airplane Mode menu.
- Toggle the Airplane Mode switch to turn the feature on.
- While the Airplane Mode is ON, restart (soft reset) your iPhone.
- Then head back to Settings-> Airplane Mode menu and toggle the switch again to disable the feature.
Verify and ensure that Bluetooth is turned off and wait for your iPhone to re-establish network connections. Once the network signal is stable, place a test call to your iPhone XR and see if the incoming call sound is audible. If you still don’t hear it, then try other options.
Fifth solution: Reset all settings on your iPhone XR.
Misconfigured phone settings can also affect how sound notifications are played on your phone. To eliminate these factors from the underlying cause, reset all settings on your iPhone XR with these steps:
- Head on over to Settings from the Home screen.
- Select General.
- Scroll down to and tap Reset.
- Then select Reset all settings option. Doing so will erase all customized settings including any erratic configurations that caused audio problems on your device.
- When prompted, enter your device passcode to continue.
- Then tap the option to confirm all settings reset.
Your phone will reboot automatically after the reset and restores the default settings. When your iPhone reboots, enable all the necessary features to use them again.
Sixth solution: Update the software of your iPhone XR.
If the problem persists after performing all the above procedures, try to check for available software update on your iPhone. This update can be the key to clearing out complex software errors that are affecting your phone’s incoming call notification system. Be sure to have a stable Wi-Fi connection, at least 50% battery life and enough memory storage before downloading and installing the update. If everything is set, you may then proceed to these steps:
- From the Home screen, head over to Settings.
- Then select General.
- Scroll to and tap on Software Update.
- If there is an update available, follow the onscreen prompts to download and install it on your phone.
After installing the latest software version, restart (soft reset) your iPhone to refresh its memory and to apply the recent system changes. Then give another test call to your iPhone to see if the no ringing issue has already been resolved by the update.
Still couldn’t get your iPhone XR to ring for incoming calls?
Test your iPhone’s sound functions by launching a sound-enabled app. If you don’t hear any sound coming from your iPhone at all, then a certain audio component of your iPhone might have obtained some damage and therefore needs physical repair. To rule out hardware damage, you can take your iPhone to the nearest Apple service center and ask a technician to inspect your iPhone’s hardware system.
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