USB Connection not Working on Samsung Galaxy Note 5 Not Charging

To fix Samsung Galaxy Note 5 not charging due to its USB connection that is not working, see to it that it isn’t a system crash and the problem is not with the phone itself. If you’ve already verified that the problem is with the USB connection, see the set of troubleshooting tweaks we have listed below.

Fix Samsung Galaxy Note 5 Not Charging because USB Connection not Working

Computer not detecting Samsung Galaxy Note 5. Can’t transfer files or photos from Samsung Note 5 to PC. Samsung Note 5 not detecting PC. Can’t connect Galaxy Note 5 to PC. Samsung Galaxy Note 5 connected to PC but not detecting any files. Issue with transferring files from Samsung Note 5 to computer using a USB cable. Samsung Note 5 not charging.


If your phone is not charging and you’re having trouble connecting your Samsung Galaxy Note 5 to your computer to transfer files or photos, here are some steps you can try to resolve the USB connection issue:

    • The first thing to try is to swap the USB cable. Some cables are only capable of charging your smartphone and won’t be able to transfer any files. It’s best to make sure you’re using the original cable when trying to connect your Note 5 to the PC.
    • Verify if you can change the USB mode from your notification bar:
      • Pull down your notification bar and see if you have the USB options icon.
      • Touch the USB options icon and select Media Device (MTP)
    • If you do not have the USB options icon in your notification bar, try the following steps:
      • Unplug the USB cable from the smartphone.
      • Power off your Note 5.
      • Wait 30 seconds.
      • Power it back on.
      • Plug the USB cable back to the smartphone and check to see if the USB options icon appears.
    • If the issue persists, try enabling USB Debugging in your settings:
      • Go to Settings > About Phone.
      • Tap on Build number repeatedly until it says “You are now a developer”.
      • You will now be able to access Settings > Developer options.
      • Enable USB debugging.
      • Once USB debugging is enabled, restart your phone and try to connect it again.
  • If none of the options above worked, make sure the USB cable you have is able to transfer files and a different cable if necessary
  • If the issue persists after trying all the options above, you might want to consider trying a factory reset of your device. Click here for a step-by-step guide on how to backup and reset your Galaxy Note 5.

I hope that we’ve been able to help you fix the USB connection and charging issue with your Samsung Galaxy Note 5 device. We would appreciate it if you help us spread the word so please share this post if you found it helpful. 

Connect With Us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

Posts you might like

Leave a Comment