How to Fix on iPhone 7 Home Button Not Working

Fixing the home button not working problem on your iPhone 7 might be easy through a hard reset process. Simply press and hold the sleep/wake button and the volume down button simultaneously for about 10 seconds. If the reset is successful, try pressing the home button to check its functionality. 

The home button is the circular button located beneath the iPhone 7 screen that takes you back to your home screen when clicked.  If your home button isn’t working on your iPhone 7, then this could possibly be either a software or hardware issue. Here are the steps aside from the hard reset process that you can take to try to fix this problem and determine if it’s a software or hardware issue:

    • The first thing to try is to perform a soft reset of your iPhone. These are the steps: 
      • Hold down the Home and Power button of your iPhone for 5 seconds.
      • You will see the Apple logo, and the iPhone will restart.
      • Test your home button and see if it’s working.
      • If you were unable to perform a soft reset due to your unresponsive home button, proceed to the next step.
    • Many people have reported that resetting their iPhone to its factory settings without restoring a backup fixed the problem. Here’s how it’s done: 
      • Connect your iPhone to a computer using iTunes.
      • Perform a “Backup” of your iPhone.
      • Once you the backup is complete. unplug your iPhone from your computer.
      • Go to Settings > General > Reset > Erase All Content and Settings.
      • Once your iPhone restarts, you will have to go through the initial setup. When given the option during the setup, select the option Setup as new iPhone.
      • Once the setup is complete, test your Home button.
        • If it’s now working, you can try to restore your iTunes backup and see if the home button still works. If it stops working after restoring the iTunes backup then you will unfortunately have to setup your iPhone as a new iPhone, or you can try restoring an older backup you may have saved in your iTunes
        • If it’s still not working, then you know for sure that the home button being unresponsive and not working is due to a hardware issue. In this case you should look into replacing or repairing your iPhone, or you can use it without a home button as shown below
 

Can we still use an iPhone 7 with a broken home button? 

The answer is yes. You can turn on the assistive touch function which should let you access a virtual home button. To do that, follow the steps below:

  • Go to Settings > General > Accessibility.
  • Go to AssistiveTouch and turn it ON.
  • A dark square with a white circle inside will now appear on your screen. You can drag the square to position it in a convenient location on your screen as you wish. This square will now remain on your screen as your new home button.
  • Tap the circle icon to open the Assistive Touch menu.
  • Simply tap Home anytime you need to use your Home button.

If things are blurry for you, contacting Apple support might provide an enlightenment as they can give you some additional information, together with official recommendations on how to deal with the iPhone 7 home button not working issue.

If you have some extra time, you can also explore our Youtube channel where you can find some interesting tutorials and troubleshooting videos. Just don’t forget to subscribe and like the videos. Thank you.


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