How to Fix No Mobile Data or Internet on Moto E: Troubleshooting Guide

If you are unable to use internet-operated apps because your Moto E has no mobile data or internet, restart your device and make sure that it is already getting cellular network coverage once turned back on. If your phone is acquiring stable cellular signal and yet you don’t have mobile internet service, troubleshoot your device. Read on.

Troubleshooting Moto E with No Mobile Data or Internet

  • No data on Moto E.
  • Can’t access the internet with mobile data on Motorola Moto E.
  • Mobile internet not working on Moto E.
  • No data connection on a Motorola Moto E smartphone.


Here are a couple things you can try to fix this issue:

    • Power off your device completely, then power it back on.
    • Make sure you have a network connection (if you have No Service click here).
    • Go to Settings > Data Usage and make sure Cellular data is ON and there is no data limit blocking you.
  • Go to Settings > More… > Cellular networks > Access point names and make sure you have your Carrier selected (For all APN settings click here).
  • If you are still not getting any internet from your data connection, contact your network provider.

I hope that we’ve been able to help you fix the mobile internet problem with your Moto E device. We would appreciate it if you help us spread the word so please share this post if you found it helpful. 

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

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