How to Fix iPad Pro Camera Freezing and Crashing Issues

If you own an iPad Pro, you might have experienced some issues with the camera app. Sometimes, the camera app freezes or crashes when you try to take a photo or video, or switch between different modes. This can be very frustrating, especially if you want to capture a special moment or use the camera for work or school purposes.

iPad Pro Camera Stuck? Troubleshoot Freezing and Crashing with Ease

This article will discuss the various possible causes of iPad Pro camera freezing and crashing issues, and provide detailed troubleshooting steps to help you fix them. We will also share some key takeaways that you can use to prevent these issues from happening again.

Possible Causes of iPad Pro Camera Freezing and Crashing

Several factors could contribute to your iPad Pro camera freezing and crashing. Understanding these root causes can significantly aid in resolving the issue promptly:

  • Software Glitches: Outdated software or apps can lead to conflicts within the system, causing the camera to freeze or crash.
  • Insufficient Storage: If your iPad Pro’s storage is nearly full, it can hinder the camera’s ability to function smoothly.
  • Third-party Apps: Certain third-party apps might not be optimized for the iPad Pro’s camera, leading to compatibility issues.
  • Operating System Issues: A corrupted iOS or iPadOS can lead to various malfunctions, including problems with the camera.
  • Hardware Problems: In some cases, physical damage or malfunctioning hardware components within the device can impact the camera’s performance.

Troubleshooting Steps to Fix iPad Pro Camera Freezing and Crashing Issues

Depending on the cause of the problem, you can try different solutions to fix the iPad Pro camera freezing and crashing issues. Here are some of the most common and effective troubleshooting steps that you can follow:

1. Update your iOS version

pdate your iOS version

One of the first things that you should do is to check if your iPad Pro is running on the latest iOS version. Sometimes, updating your iOS version can fix some software glitches and improve the performance and stability of your device. To update your iOS version, open the Settings app, tap General, then tap Software Update. Then just follow the instruction you see on-screen to update your device.

2. Restart your iPad Pro

Restart your iPad Pro

One effective solution is to restart your iPad Pro. Restarting your device can refresh its system and fix some software glitches. To do this, press and hold the Power button and either volume button until you see a slider appear on the screen. Drag the slider to turn off your device. Wait for a few seconds, then go ahead and turn on your iPad Pro.

3. Force quit and relaunch the camera app

Force quit and relaunch the camera app

Another effective solution is to force quit and relaunch the Camera app. This can sometimes clear temporary app data and resolve minor issues. To do this, just open the app switcher by swiping up from the bottom of the iPad Pro screen. Then, close the camera app by swiping up on the Camera app preview. Finally, tap on the Camera app icon to reopen it.

4. Update your iPad Pro apps

Update your iPad Pro apps

Updating iPad Pro apps is a process of installing the latest version of the apps that you have downloaded from the App Store. Updating your apps can improve their performance, stability, security, and functionality. Updating your apps can also fix some bugs or errors that may cause the camera app to freeze or crash.

To update your iPad Pro apps, follow these steps:

  • Go to the App Store on your iPad Pro.
  • Touch your profile picture located  in the top right corner of the screen.
  • You will see a list of apps that have updates available. You can tap on Update All to update all the apps at once, or tap on Update next to each app that you want to update individually.
  • Allow any new updates to download and install on your device.
  • You can also turn on automatic updates for your apps, so that they will update automatically when new versions are available. To do that, go to Settings then to App Store. From here just turn on the switch next to App Updates.

5. Clear iPad Pro storage space

Clear iPad Pro storage space

Clearing iPad Pro storage space is a process of deleting or transferring some data or files from your device to free up some memory. This can improve your device’s performance, speed, and functionality. It can also prevent some memory issues that may cause the camera app to freeze or crash.

To clear your iPad Pro storage space, follow these steps:

  • Go to Settings > General > iPad Storage on your iPad Pro.
  • You will see a list of apps and categories that are using your storage space. You can tap on each app or category to see more details and options to manage your data or files.
  • You can remove apps that you don’t use or need by tapping on the Remove App button. This will delete the app and its data from your device.
  • You can offload some apps that you rarely use by tapping on Offload App. This will delete the app but keep its data on your device. You can reinstall the app later if you want to use it again.
  • You can delete some photos, videos, music, podcasts, books, or documents that you don’t need by tapping on Edit > Delete. This will remove the data or files from your device and iCloud.
  • You can transfer some photos, videos, music, podcasts, books, or documents that you want to keep by tapping on Share > Save to Files. This will save the data or files to iCloud Drive or another location of your choice.
  • You can also use some features that can help you optimize your storage space, such as iCloud Photos, iCloud Music Library, Auto Delete Old Conversations, Review Large Attachments, etc. To do that, go to Settings > General > iPhone Storage and tap on Enable next to each feature that you want to use.

6. Perform a Factory Reset

Perform a Factory Reset

Performing a factory reset is a process of erasing all the data and settings on your iPad Pro and restoring it to its original state. This can fix some serious software glitches or errors that may cause the camera app to freeze or crash. However, performing a factory reset will also delete all your personal data, files, apps, and preferences on your device, so make sure that you back up your data before proceeding.

These are the steps to factory reset your iPad Pro:

  • Open the Settings app.
  • Tap General.
  • Tap Transfer or Reset iPad.
  • Tap Erase All Content and Settings, then on Continue.
  • Enter your passcode if needed and tap on Erase iPad.
  • Your device will restart and show a progress bar on the screen.
  • Wait for the process to finish and then follow the on-screen instructions to set up your device as new.

7. Contact Apple Support

If you suspect hardware issues are at play, reaching out to Apple Support or visiting an Apple Store for professional assistance is recommended.
To contact Apple Support, you have several options, such as:

  • Phone: You can call Apple’s phone number and speak to a live representative who can assist you with your iPad Pro issues. 
  • Chat: You can contact an Apple Support specialist who can answer your questions and help you troubleshoot your iPad Pro issues.
  • Email: You can send an email to Apple’s support team and describe your iPad Pro issues in detail. You can expect a response from Apple within 24 hours, which may include suggestions or instructions to help you resolve your issue.
  • Apple Store: You can also visit an Apple Authorized Service Provider near you and get in-person support from an Apple-trained technician. You can also make an appointment online to save time and avoid waiting in line. 
  • Authorized Service Provider: You can visit an authorized service provider near you and get certified repair or replacement for your iPad Pro. Authorized service providers are trained by Apple and use genuine Apple parts. 

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