How to Fix CarPlay Not Working on iPhone 12

Are you an existing carplay user or is this the first time to use this iOS feature and found out that you have a carplay not working on iPhone 12? Let us find out how to deal with this problem by following the procedures found on this article. Read further for more details

How to Deal with iPhone 12 Carplay Not Working Problem

As you might now, accessing your iOS apps, messages or maps on your car can be easy if you use carplay. It is a service offered to iPhone users that is similar to Android Auto for Android devices that allows you to use your phone services on your car’s touch screen. However, this service may not work all the time or by the time that you need it. 

If you are facing an issue with carplay that is not working for the first time, make sure to check the cable that you are using. It is recommended to use the Apple-supplied cable should issues occur. For first time users, make sure that your car’s screen is compatible with autoplay by checking it on Apple’s website. 

What you will find below are some procedures meant to deal with software glitches that may have been preventing your iPhone 12 to use the carplay feature properly. Find out more details as you continue reading. 

First Solution: Reset your iPhone 12

It is important to ensure that your phone’s system is being refreshed whenever you face issues such as carplay not working on iPhone 12. If you haven’t restarted your device yet, then you can do that by now. You have two ways on how you can reset your iPhone. 

The first one is through a soft reset: 

  1. Press and hold the Power/Side button and either of the Volume buttons simultaneously for a few seconds. 
  2. Release both buttons once the Slide to Power off prompt appears on the screen.
  3. Drag the Power off slider to the right to turn off your phone.
  4. After 30 seconds, press and hold the Power/Side button again until you see the Apple logo.

Your alternative option is a force restart: 

  1. Press and release the Volume Up button quickly.
  2. Press and release the Volume Down button quickly. 
  3. Lastly, press and hold the Side button for a few seconds until you see the Apple logo.

After restarting your iPhone, connect it on your car and test if carplay is now working. 

Second Solution: Check Restrictions on your iPhone 12

Your iPhone has a menu where you can restrict some features like carplay. This might have been enabled accidentally and that is the reason why you can’t use carplay with your iPhone 12. To validate if that is the main cause of the carplay problem, follow these steps: 

  1. Access Settings from the Home screen.
  2. Go to Screen Time.
  3. Select Content & Privacy Restrictions.
  4. Toggle switch to enable/disable the option. 
  5. Select Allowed Apps. Make sure to check that Carplay’s toggle is on green. 

Moreover, check if carplay has been allowed to be used when the device is locked.

  1. Access Settings from the Home screen.
  1. Tap on General
  2. Scroll down to and tap on Carplay
  3. Allow the iPhone to look for available cars.
  4. Select Your Car
  5. Enable “Allow CarPlay While Locked” option. 

After checking these settings, attempt to reconnect your iPhone 12 to your car and check if the carplay will work this time. 

Third Solution: Reset Network Settings on your iPhone 12

To rule out the possibility of a network glitch that may have been hindering the carplay function to work with your iPhone 12, it is best to revert those manually configured network settings to their default values and options. This is recommended especially if you are using Bluetooth to connect with carplay. Performing a reset network settings procedure will not delete your personal information and there’s no need to create a backup. 

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Reset Network Settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm network settings reset.

Once you have reset the network settings, connect to your carplay again by accessing Settings > General > Carplay and then connect to your car to verify if it is now working. 

If you are using a USB cable and carplay is not working, try connecting to a different USB port or try using a different USB cable. 

Fourth Solution: Update your iPhone 12 to its Latest Version

If you did not update the iOS on your iPhone, there’s a great tendency that the problem is due to outdated software on your device. It is crucial that once an update is available, check it and see if you need to install it on your phone. 

To check for a software update: 

  1. Access Settings from the Home screen. 
  2. Go to and select General.
  3. Tap on Software Update.
  4. Wait for the “Checking for Update” prompt to complete. 
  5. If there’s an available software update, read its description. Tap on Download and Install to apply the update on your device. 

If you have an available update and you are able to install it on your iPhone 12, test if you can now use carplay without a problem. 

Fifth Solution: Erase All Contents and Settings on your iPhone 12

Your last resort if all else fail is to delete the contents on your phone and revert it to its original settings. There might be some sort of bugs caused by third-party apps or a software glitch on the device that needs a stronger solution. Since this will delete your personal information, you might need to backup your files.

To create a backup via iTunes:

  1. Prepare a Mac or Windows computer with the latest iTunes installed.
  2. Connect your iPhone to the computer using the Apple-supplied USB/lightning cable. 
  3. Open iTunes on your computer. Then allow iTunes to sync with your iPhone and backup files.

If you are ready, follow these steps to factory reset your iPhone 12:

  1. Access Settings from the Home screen. 
  2. Tap General.
  3. Scroll down to and then select Reset
  4. Tap the Erase all contents and settings option.
  5. Enter your device passcode once prompted.
  6. Then tap to confirm all settings reset.

Once the reset has been completed, set up your phone and then connect to your carplay. Test if it is working properly. 

Still Having a Problem with Carplay Not Working on iPhone 12

If you are still not able to use carplay with your iPhone 12 up to this point, then you will need to get support from Apple. Just ask them for official recommendations about the issue. You can also visit the nearest Apple service center in your area if you want a faster resolution.

Also, there could be an issue with your car’s stereos system. Contacting your car’s manufacturer is recommended to get additional insights on how to deal with the problem.

Also Read: How to Fix Not Recognized in iTunes, Error 0xE on iPhone 12
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