In this troubleshooting guide we will show you what to do if your Samsung Galaxy S22 keeps disconnecting from the Wi-Fi network.
Basically, issues like these are just minor problems and users can fix it through performing simple procedures.
But since we are not sure what really triggered the problem, the best thing that we can do is to rule out each and every possibility until we can determine the reason and fix it.
For you to be able to understand why this issue occurs, we will lay out the most common causes of the problem.
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Minor firmware issue
A minor system glitch or any firmware-related issue can cause some of the services to stop working correctly. That might be the reason why your Galaxy S22 keeps disconnecting from your Wi-Fi network.
Such a case can easily be fixed and you might only need to do just one or a couple of procedures to get rid of the problem.
Minor network issue
Network problems that aren’t serious can often be fixed by simply restarting the router. Doing so will refresh the connection that your phone is using to connect to the Internet.
It’s part of the basic troubleshooting methods that you need to do before moving to more complicated solutions.
Corrupt Wi-Fi connection
The Wi-Fi connection your phone uses might have been corrupted for some reason. So after doing the basic troubleshooting methods, you should consider deleting the current network connection on your phone and let it reconnect to it.
Network settings problem
There are times when some of the network related services can encounter issues. If that’s the case with your phone, then the best thing you can do about it is to reset the network settings.
Doing so will bring all the wireless services back to their default configuration and that will often fix the problem.
Serious firmware issue
Try going online and see if there are other users that also have the same problem as you because if it’s a widespread issue, odds are that Samsung will rule out an update to address it.
However, if that’s not the case, when you can fix this issue by resetting your phone.
Fixing A Galaxy S22 That Keeps Disconnecting
The following solutions are based on the possibilities we cited above. If you’re one of the users that’s having this kind of problem, then here are the things you should do:
First solution: Restart the router and your phone
Before anything else, it is imperative to rule-out the possibility that a glitch in the system is causing the problem on your devices. Doing a restart will refresh the memories of your Galaxy S22 as well as your router.
Here’s how you do it:
Step 1: Unplug the router from the wall outlet or disconnect the cord from the main unit if possible.
Step 2: Leave your network device without power for a minute or two.
Step 3: While waiting, press and hold the volume down button and the power key for 10 seconds.
This will force your phone to reboot.
Step 4: When the logo shows, release both keys and wait until the device has finished rebooting.
Step 5: Wait for your devices to become active and then try to reconnect to the network.
If this is just a glitch in the system, then a restart on both devices will fix it. However, if the issue continues to occur after the procedure, proceed to the next solution.
Second solution: Re-establish the connection between your devices
Another way of resolving issues like these is through disconnecting your device from the network and reconnecting it to the same network. This is a simple procedure but very effective especially fixing network-related issue.
Here’s how you can do it:
Step 1: Launch the Settings app on your phone.
Step 2: Tap Connections, and then select Wi-Fi to open its Settings.
Step 3: Tap the gear icon next to the network your phone is connected to.
Step 4: Tap Forget at the bottom-right corner of the screen.
Step 5: Tap the network you want your phone to connect and enter the password.
Step 6: Tap Connect to have your device reconnect to the network.
When your device is connected to the network, observe closely and see if your phone is still disconnecting. If so, move to the next method.
Third solution: Reset the Network settings
It is possible that due to a minor firmware issue the network services of your device were affected and resulted your device to disconnect from the network without apparent reason. Also, any incorrect configuration you’ve done in the past may affect the performance of the device. So, through reset we can eliminate these suspicions and resolve it.
Here’s how to reset your network settings:
Step 1: Open the Settings app on your phone.
Step 2: Scroll down and tap General management.
Step 3: Tap Reset to view the reset options.
Step 4: Tap Reset network settings.
Step 5: Tap Reset settings and if prompted, enter your security lock.
Step 6: Tap Reset to proceed with the network settings reset.
After the reset, reconnect your phone to the network and see if the problem is fixed.
Fourth solution: Factory reset your Galaxy S22
Assuming that your router is fine and the problem still occurs on your Galaxy S22, then there is a chance that a software-related issue is causing the device to keep disconnecting from the network.
So, this time, we recommend you to do a factory reset on your phone. But before you perform the reset make sure to create a backup with your important files and data because all will be deleted.
When the device is ready, follow these steps:
Step 1: Open the Settings app.
Step 2: Scroll down and tap General management.
Step 3: Tap Reset to view all reset options.
Step 4: Tap Factory data reset.
Step 5: Scroll down and tap Reset.
Step 6: If prompted, enter your security lock.
Step 7: Tap Delete all.
Step 8: Enter your password and tap Done to proceed with the reset.
After the reset, set up your phone as a new device, and that should be the end of the problem.
Should the same issue occur in the future, you should consider calling your Internet Service Provider and have your router checked or replaced.
It’s always possible that your router is no longer working properly.
We hope that this troubleshooting guide can help you.
Have a great day!