Samsung S10 Can’t Make Calls? Here Are 10 Ways to Fix It (Restart, Reset and More)

Experiencing Samsung S10 can’t make calls Issue? Discover the common reasons behind the inability to make calls on Samsung S10 and explore effective troubleshooting tips to resolve this problem quickly. Don’t let call connectivity problems hinder your communication experience with the powerful Samsung S10 smartphone.”

YouTube video

1. Restart Your Galaxy S10

If you’re facing difficulties in making calls on your Samsung S10, a simple yet effective troubleshooting step is to restart your device. Restarting your Galaxy S10 can often resolve various software glitches and temporary network connectivity issues that might be causing the problem. 

Press and hold the Power button, tap Restart, and wait for your S10 to reboot.

2. Check Your Cellular Signal

Check Your Cellular Signal

A weak or unstable signal can hinder your device’s ability to establish a reliable call connection. Make sure you have at least 3 bars of service. Move to a different location if the signal is consistently low.

3. Reinsert the SIM Card

 A loose or improperly inserted SIM card can lead to call-related problems on your device.

Remove the SIM card, wipe it gently, check for damage, then reinsert it. This reconnects it to the network.

4. Clear Cache for Phone App

samsung s10 can't make calls

Clearing the cache helps eliminate any temporary data or glitches that may be affecting the app’s performance.

Too much cached data can cause calling problems. Go to Settings > Apps > Phone > Storage > Clear Cache to wipe.

5. Reset the Phone App

If clearing the cache of the phone app didn’t resolve the problem, the next step is to reset the phone app itself. Resetting the app will revert it back to its default settings, potentially resolving any underlying issues that are preventing you from making calls. This step can help address software glitches or misconfigurations that may have occurred. 

Go to Settings > Apps > Phone > Storage > Clear Data to reset the app and fix issues. Note – this erases call history.

6. Wipe the Cache Partition

If clearing the cache of the phone app and resetting it did not resolve the problem, the next step is to wipe the cache partition of your device. The cache partition stores temporary system files that can sometimes become corrupted and affect the overall performance of your phone, including making calls. By wiping the cache partition, you can eliminate these corrupted files and potentially resolve the issue.

Clearing residual data in the cache partition refreshes the system and may fix calling problems.

7. Boot in Safe Mode

Safe mode checks for problematic third party apps interfering with calling functions. If calls work in safe mode, uninstall suspicious apps.

8. Reset Network Settings

Resetting the network settings will clear all saved Wi-Fi networks, Bluetooth connections, and mobile data settings. This step can help fix any network-related issues that may be causing the inability to make calls. By resetting the network settings, you can ensure that your Samsung S10 establishes a fresh connection to the network, allowing you to make calls without any hindrances. 

Go to Settings > General Management > Reset > Reset Network Settings to fix any incorrect network configurations.

9. Factory Reset as Last Resort

A factory reset will restore your device to its original factory settings, erasing all data and personalization. This step should only be considered as a last resort, as it will wipe all data from your device. However, it can help resolve complex software issues that may be causing the inability to make calls. Before proceeding with a factory reset, make sure to back up any important data to avoid permanent loss.

Back up data first, then wipe your Galaxy S10 by going to Settings > General Management > Reset > Factory Data Reset. This often fixes software issues.

10. Contact Your Carrier

If all else fails, call your cell provider for assistance – they can check your account status, service availability and troubleshoot further.

Hopefully with these troubleshooting steps you’ll be able to fix your Samsung Galaxy S10 and make calls again. Let us know which tip worked!


Posts you might like

Leave a Comment