Can’t Send or Receive Picture Messages on Sony Xperia Z

Cellular data is a great factor for you to be able to send or receive picture messages on your device. If you can’t send or receive picture messages on Sony Xperia Z even with proper internet connection on your phone, read this post and find out how to fix the problem. 

Solution

Here are a couple things you can try to fix this issue on your Xperia Z smartphone:

• • Power off your device completely, then power it back on.
  • Make sure you have a network connection (if you have No Service click here).
  • Go to Settings > Data Usage and make sure cellular data is on and there is no data limit blocking you.

Note: You NEED a data connection on your Sony Xperia Z smartphone to be able to send or receive picture messages (MMS). If you have a data block with your provider, make sure to contact them to remove it.

• Configure your APN settings. Go to Settings > More… > Cellular networks > Access point names and make sure you have your Carrier selected (For all APN settings click here).
  
• Turn your WiFi OFF and try sending or downloading the picture message

If none of these solutions worked, try a reset network settings procedure. This will help in eliminating glitches caused by erratic network configurations on your device.

To reset the network settings, tap Apps from the Home screen and tap on Settings. Select Backup & reset. Tap on Network settings reset and select Reset Settings. Enter your PIN or Password if prompted, then tap Reset Settings again to confirm your action.