Head to your phone’s settings menu to perform a backup and restore on your Samsung Galaxy device. Thus, you have other options if the phone is completely unresponsive to swipe or touches command. Let’s find out what these alternatives are.
If you are having issues with your Samsung smartphone, a good thing to try is a full backup and restore of the device as it will reset all the software on your phone. By doing a backup, your data will be kept in a safe place and then you can easily restore it back to your phone later.
How to Perform a Backup and Restore on Samsung Galaxy
Shown below is a guide on how to backup and restore your Samsung Galaxy S5 or newer.
From the Settings Menu:
Note that you need to sign in to your Google Account to backup and restore your data from your phone’s setting menu. Once you are set, follow these steps:
- Open Settings > Accounts & Backup.
- Select Backup and Restore.
- Enable Back Up my data and then select your Google Account.
- Toggle on Back Up Now. Doing so will back up your phone’s files, call logs, contacts, phone’s settings, and text messages to your Google Drive Account.
- Wait for the process to finish, then tap Done.
From a Computer:
-
First you will need to install Samsung Smart Switch from the following links:
https://www.samsung.com/us/smart-switch/
Samsung Smart Switch for PC
Samsung Smart Switch for Mac
Backing up your Data:
- Connect your Samsung device using your USB cable.
- On the Smart Switch screen, click on MORE
- Click Preferences, then select the Backup items tab.
- Select the content that you would like to save from your device then click OK.
- Click Backup on the Smart Switch screen. It can take up to several minutes to complete.
- Click Confirm once backup is completed.
Restoring your Data:
- Once the device appears in Smart Switch, click Restore.
- Smart Switch will automatically restore the most recent backup. Click Restore Now.
Note: Click Change data to restore if you would like to restore a different backup. - Once the Restore is complete, unplug your Samsung device.
Your device is now successfully restored.
Now that you already know how to backup and restore your device, you will no longer worry if anything happens to your phone. Using these backup options, you will surely be able to secure important files and be able to conveniently restore or transfer them to your other devices.
Connect With Us
We aimed to help our readers fix issues with their phones as well as to know how to properly use them. If you are experiencing other issues, please visit our Help Guide page. We have published articles that contain solutions to common issues. We also have a YouTube channel that has video tutorials and troubleshooting content for smartphones. Click this link and don’t forget to subscribe. Thank you for reading!
