Samsung Galaxy S20 Help Guides

Samsung Galaxy S20

What issue are you experiencing?


Getting Started

Home Screen

  • Navigating, Adding and Deleting Galaxy S20 Home Screens
  • Accessing, Using and Customizing the Notification panel
  • How to change the Wallpaper and Theme
  • Managing Apps and Widgets on the Home Screen
  • Adding and Changing a Lock Screen Shortcut
  • How to Use a Shortcut to Unlock the Screen

Accounts & Security



Wireless Connections

  • How to get Galaxy S20 Connect to Wi-Fi
  • How to get Galaxy S20 Connect to the Internet via Mobile Data
  • How to pair Bluetooth Devices with Galaxy S20
  • How to Set Up Galaxy S20 Mobile Hotspot



  • Not charging out of the box, charging slowly
  • Device not turning on
  • Battery draining quickly
  • Phone keeps rebooting randomly


  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own

Operating System

  • Stuck on Black Screen of Death
  • Different ways to reset Galaxy S20
  • Keeps freezing and lagging
  • Running so slow, poor performance

Internet & Network

  • WiFi connection keeps dropping, intermittent connection
  • No signal, No service issues
  • Network not available, please try again later
  • Not connecting to WiFi network

Calls & Texts

  • Text messages not sent or received
  • Unfortunately, Messages has stopped
  • Phones calls keep dropping
  • Callers can't hear users


  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card


  • Screen keeps on flickering
  • Screen is black but phone is powered on
  • How to repair broken screen
  • Display shows some dead pixels


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play

Recent Guides

Here’s What the Galaxy S20 Ultra vs iPhone 11 Pro Max Drop Test Revealed

By Valerie | 6 March 2020

A new drop test by a popular YouTube channel illustrates how the Galaxy S20 Ultra and the iPhone 11 Pro Max fare in a drop test.While the iPhone 11 Pro Max showed more visible damage, its display continued to work long after the Galaxy S20 Ultra was dead.This test further illustrates the need to cover

How to Add And Remove Google Account On Galaxy S20

By Grace | 6 March 2020

This post will teach you how to add and remove Google Account on Galaxy S20. If you find this context helpful, then feel free to consider this piece as reference. Samsung’s new Galaxy devices support multiple emails. That said, you can add more than one email account on your Samsung phone. And when the time

How to View and Manage Galaxy S20 Data Usage

By Grace | 6 March 2020

Wondering what’s consuming the  most of your mobile data allowance on your new Samsung Galaxy S20? I’ve laid out the steps on how to scrutinize these details below. Here’s a quick guide on how to view and manage Galaxy S20 data usage. Feel free to refer to this walk-through if you need help evading from

How to download app and widget on Galaxy S20

By Grace | 6 March 2020

Not all pre-installed apps and services on your smartphone meet all your needs and preferences. Thankfully, online stores are there to cater to such end-user demands. For Android devices, Google’s very own digital-multimedia content service called Play Store serves this purpose. With the Play Store, you can browse through various online stores where you can

How to activate and schedule Auto Restart on Galaxy S20

By Grace | 6 March 2020

The latest tech innovations have made complicated tasks become straightforward. In fact, a lot of manual tasks can now be accomplished automatically. New smartphones for example, from mid-range to high-end are already equipped with several automatic features including automatic restart. And Samsung’s newest Galaxy flagship device also has it. In case you need help on

How to Take a Picture and Record Video on Galaxy S20

By Grace | 6 March 2020

New to Android and need some aid in getting started with the Galaxy S20 camera? If that is so, then this post is for you. Here’s a quick guide on how to take a picture and record video on Galaxy S20. Even the basic camera features of the new Samsung Galaxy S20 can make ordinary