Samsung Galaxy S20 Help Guides

Samsung Galaxy S20

What issue are you experiencing?


Getting Started

Home Screen

  • Navigating, Adding and Deleting Galaxy S20 Home Screens
  • Accessing, Using and Customizing the Notification panel
  • How to change the Wallpaper and Theme
  • Managing Apps and Widgets on the Home Screen
  • Adding and Changing a Lock Screen Shortcut
  • How to Use a Shortcut to Unlock the Screen

Accounts & Security



Wireless Connections

  • How to get Galaxy S20 Connect to Wi-Fi
  • How to get Galaxy S20 Connect to the Internet via Mobile Data
  • How to pair Bluetooth Devices with Galaxy S20
  • How to Set Up Galaxy S20 Mobile Hotspot



  • Not charging out of the box, charging slowly
  • Device not turning on
  • Battery draining quickly
  • Phone keeps rebooting randomly


  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own

Operating System

  • Stuck on Black Screen of Death
  • Different ways to reset Galaxy S20
  • Keeps freezing and lagging
  • Running so slow, poor performance

Internet & Network

  • WiFi connection keeps dropping, intermittent connection
  • No signal, No service issues
  • Network not available, please try again later
  • Not connecting to WiFi network

Calls & Texts

  • Text messages not sent or received
  • Unfortunately, Messages has stopped
  • Phones calls keep dropping
  • Callers can't hear users


  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card


  • Screen keeps on flickering
  • Screen is black but phone is powered on
  • How to repair broken screen
  • Display shows some dead pixels


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play

Recent Guides

How To Access Developer Options And Enable USB Debugging On Galaxy S20

By Grace | 6 March 2020

Need help using developer options and USB debugging feature on your new Samsung Galaxy smartphone? If so, then feel free to refer to this walkthrough. Read on to learn how to access developer options and enable USB debugging on Galaxy S20.  Android devices also integrate more advanced features and functionalities that would allow you to

How to put Galaxy S20 on Silent Mode

By Grace | 6 March 2020

When silent mode is enabled, you won’t hear any audio output from your phone as sound features are muted. Putting your phone in this mode is what you need, especially if you’re in a place with some sort of noise restriction. Thankfully, modern smartphones already have controls to make necessary adjustments to audio or sound

How to Activate Wi-Fi Calling on Galaxy S20

By Grace | 6 March 2020

Need help utilizing your Galaxy S20’s Wi-Fi calling feature? Here’s a quick guide that’s especially intended for this purpose. Read on to learn how to activate Wi-Fi calling on Galaxy S20 and start making and receiving phone calls using your phone’s wireless internet connection. Wi-Fi calling is one of the advanced phone app features found

How to Create a Secure Folder on Galaxy S20

By Grace | 6 March 2020

When it comes to security, high-tiered Android devices including Samsung’s Galaxy flagship has a lot to offer. Among these significant features is the so-called secure folder that is used to store confidential files and other content that you don’t like others to access without your authorization. In this guide, I will teach you how to

How to use Galaxy S20 Wireless PowerShare for charging Smart Accessories

By Grace | 6 March 2020

Also referred to as reverse charging, wireless powershare is an innovative feature that allows you to convert your Galaxy S20 into a wireless charger. In other words, you can share your phone’s battery with your other smart accessories wirelessly. If this is something new to you and you’re eager to give it a try on

How to Manage and Change Call Settings on Galaxy S20 – Block/Unblock a Phone Number

By Grace | 6 March 2020

Want to adjust some phone call settings on your new Samsung Galaxy smartphone but not sure how or where to get started? If that is so, then this post is for you. Read on to learn how to manage and change call settings on Galaxy S20 with this illustrative tutorial. The way calls are processed