Is your Huawei Watch GT 3 screen unresponsive? Don’t worry, you’re not alone. Many users face this frustrating issue that can hinder the functionality of their smartwatch. But what causes this problem, and how can you fix it? In this article, we will provide step-by-step troubleshooting solutions to help you resolve the unresponsive screen issue on your Huawei Watch GT 3.
Key Takeaways
- There are several factors that can cause the Huawei Watch GT 3 screen to become unresponsive.
- Try some quick fixes, such as force restarting your device or putting it in safe mode.
- If the quick fixes don’t work, try troubleshooting touch screen issues by checking settings and restarting the device.
- Consider additional tips and recommendations, such as disabling Always On Display and keeping your watch up to date.
- Backup your data before attempting any troubleshooting steps and seek professional assistance if the problem persists.
Quick Fixes to Try First
If you’re facing an unresponsive screen issue with your Huawei Watch GT 3, don’t worry. There are a few quick fixes you can try before diving into more advanced solutions. These methods often resolve minor software-related issues and get your touch screen working again.
Force restart: One of the first steps you should take is to force restart your device. Simply hold the power button for 15 seconds until the screen goes black. This can help refresh the system and potentially resolve any temporary software glitches.
Safe mode: If the force restart doesn’t fix the problem, try putting your watch in safe mode. Safe mode allows you to boot your device with only the essential system apps, disabling any third-party apps that might be causing conflicts. To enter safe mode, press and hold the power button until the Huawei logo appears, then release and press the volume down button. Use the volume buttons to navigate to safe mode and press the power button to confirm.
Factory reset in recovery mode: If the previous methods didn’t work, you can try performing a factory reset in recovery mode. This will erase all data on your watch, so make sure you have a backup. To access recovery mode, power off your watch and then press and hold the power button and volume up button simultaneously. Use the volume buttons to navigate to the “Wipe data/factory reset” option and press the power button to confirm.
These quick fixes should be your first course of action when dealing with an unresponsive screen on your Huawei Watch GT 3. If the issue persists, don’t worry. In the next section, we’ll cover some troubleshooting steps you can take to further diagnose and resolve the problem.
Troubleshooting Touch Screen Issues
If the quick fixes mentioned earlier do not solve the issue, there are several troubleshooting steps you can take to fix touch screen issues on your Huawei Watch GT 3.
1. Check if the Raise to wake feature is enabled on your Huawei Watch GT 3. This feature allows the screen to wake up when you raise your wrist. To enable it, go to the Settings menu on your watch and navigate to Display > Raise to wake.
2. Ensure that your watch is not in sleep mode. Sometimes the screen may appear unresponsive if the watch is in sleep mode. Press the power button to wake up your watch and check if the touch screen starts working again.
3. Disable the Do Not Disturb or Schedule mode on your Huawei Watch GT 3. These modes can restrict certain features, including the touch screen. To disable them, navigate to the Settings menu on your watch and find the respective options.
4. Make sure that your watch is worn correctly on your wrist. If the watch is too loose or too tight, it may affect the touch screen’s responsiveness. Adjust the strap to ensure a snug fit and try using the touch screen again.
5. Restart your Huawei Watch GT 3 by holding down the power button until the screen goes black. After a few seconds, press the power button again to turn it back on. This can help resolve temporary software glitches that may be causing the touch screen to be unresponsive.
6. If you have the Huawei Health app connected to your watch, try relinking the device. Sometimes, a connectivity issue between the watch and the app can affect the touch screen’s functionality. Open the Huawei Health app, go to Devices, and select the option to relink your Huawei Watch GT 3.
If all the troubleshooting steps above do not resolve the touch screen issues on your Huawei Watch GT 3, you may need to consider restoring the device to its factory settings. Please note that performing a factory reset will erase all data on your watch, so make sure to back up any important information before proceeding.
Important Tip:
If you have set an Always On Display (AOD) watch face, it may disable the Raise to wake feature, resulting in an unresponsive touch screen. Try disabling the AOD watch face to see if it resolves the issue.
In case the touch screen issues persist even after trying the troubleshooting solutions mentioned in this article, it is recommended to seek professional assistance. Take your Huawei Watch GT 3 and proof of purchase to an authorized Huawei Customer Service Center for further diagnosis and support.
Additional Tips and Recommendations
In addition to the troubleshooting steps mentioned above, there are a few additional tips and recommendations to consider when dealing with an unresponsive screen on your Huawei Watch GT 3.
If you have set an Always On Display (AOD) watch face, it may disable the Raise to wake feature. Disabling the AOD watch face can help resolve the issue. To do this, go to the settings on your watch and navigate to Display > Always On Display. Toggle the switch to turn it off.
Another important aspect to consider is keeping your Huawei Watch GT 3 updated with the latest software version. Huawei often releases software updates that include bug fixes and improvements, which may address screen responsiveness issues. To check for updates, go to settings on your watch and navigate to System > System updates.
It is equally crucial to take proper care of your device to avoid physical damage that may affect the touch screen functionality. Avoid exposing the watch to extreme temperatures or excessive moisture, as these factors can impact performance. Clean the screen regularly with a soft, lint-free cloth to remove smudges and dirt that can interfere with touch sensitivity.
By following these additional tips and recommendations, you can optimize the performance of your Huawei Watch GT 3 and resolve any unresponsive screen issues you may encounter.
Backup Your Data and Seek Professional Assistance
As a precautionary measure, it is always recommended to backup your data before attempting any troubleshooting steps for an unresponsive screen issue on your Huawei Watch GT 3. By backing up your data, you can protect against potential data loss in case a factory reset becomes necessary during the troubleshooting process.
If you have followed all the troubleshooting solutions mentioned in this article and the problem with your Huawei Watch GT 3 screen persists, it is advisable to seek professional assistance. To resolve any potential hardware issues, it is best to take your device and proof of purchase to an authorized Huawei Customer Service Center. The trained professionals there will be able to provide further assistance and accurately diagnose the cause of the unresponsive screen problem.
Remember, seeking professional help ensures that your Huawei Watch GT 3 is in capable hands and increases the chances of a successful resolution to the screen issues you are facing. Don’t hesitate to reach out to the experts for a comprehensive solution.
