How to Fix WiFi Issues on the HTC One: Troubleshooting Guide

One of the effective fixes for WiFi issues on the HTC one device is to disconnect the phone from the WiFi network it is currently connected to. And to completely dump cache files from the possible corrupted WiFi network, restart the device. Once it is back on, try to connect again to your WiFi network. See the detailed guide below…

Troubleshooting WiFi Issues on the HTC One

Can’t connect to WiFi on HTC One. WiFi not working on HTC One smartphone. Connected to WiFi but internet not working. WiFi issues on HTC One M7, HTC One M8, HTC One M9, HTC One A9 or more.


If you’re having trouble with your WiFi connection on your HTC One, it could either be your smartphone or the internet connection. If all other devices are working properly except your HTC, then here are some steps you can try to fix the issue:

  • Go to Settings > WiFi and tap on your WiFi connection the tap Disconnect.
  • Turn off your HTC One , Wait 10 seconds and turn it back On.
  • Go back into Settings > WiFi and connect to your WiFi network.
  • If you’re still unable to connect, try this:
    1. Unplug your internet modem from its power adapter located usually behind it.
    2. Wait 30 seconds.
    3. Plug your internet modem back to its power adapter.
    4. Wait 5 minutes for the modem to boot completely.
    5. Try reconnecting with your HTC One.
  • If your HTC One still has issues and is the only device experiencing this issue, make sure it is up to date in Settings > About > Software updates.
  • If your HTC One is up-to-date, it might be a hardware issue. Test it using other WiFi connections to determine if the problem is with a specific internet connection, or with the  HTC One.

If the problem continues after performing the tweaks listed above, contact your network service provider for further assistance and recommendations.

I hope that we’ve been able to help you fix the WiFi issues with your device. We would appreciate it if you help us spread the word so please share this post if you found it helpful. 

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