Are you facing issues with your Google Pixel not charging or turning on? We understand how frustrating this can be, and we’re here to provide you with a comprehensive solution.
This guide walks you through a step-by-step process to fix your Google Pixel phone, from simple steps like restarting your device and checking your charging port for any debris to more advanced troubleshooting, such as testing your charger and cable with other devices. In addition, we will give you insights on understanding the battery icons and lights on your Google Pixel and guide you through potential screen problems that may be preventing your device from turning on or charging.
Ready to get your Google Pixel back up and running? Let’s dive into these steps to troubleshoot your device!
Understanding the Charging Process
To effectively troubleshoot charging issues, it’s essential first to understand the charging process of your Google Pixel device. A functional charger, a working power source, and a good-quality cable are all integral for successful charging.
Sometimes, a software glitch could prevent the device from recognizing that it’s being charged.
Checking Your Charger and Cable
The first step in troubleshooting a Google Pixel that won’t charge is to inspect your charger and cable. Look for any visible signs of damage, such as fraying, tearing, or bends in the cable. If your charging equipment appears in good condition, try using the charger and cable with a different device to ensure they’re functioning correctly.
Cleaning the Charging Port
Over time, dust and lint can accumulate in your phone’s charging port, which may disrupt the charging process. This is easy to resolve by cleaning the port gently with a toothpick or a small brush. However, be careful not to damage the port’s delicate interior.
Regular Maintenance for Optimum Charging
Regularly cleaning the charging port can prevent buildup and ensure your device charges properly. Following this guide can significantly extend your device’s lifespan and its battery.
Diagnosing Battery Issues
If the charger, cable, and port are functioning well, the issue lies within the device’s battery. There are a few indicators to help diagnose battery-related issues.
If a battery icon appears when the phone is plugged in, the device is powered off but charging. However, if you see a red light, it indicates that the battery is fully discharged.
Charging Your Discharged Pixel
If the red light is flashing, it indicates that the power is insufficient to turn on the device. In such instances, leave your Google Pixel plugged in or connected to the charger for at least 30 minutes. After this period, try restarting the device.
Connect Your Pixel to a Computer
Another troubleshooting step is to connect your Google Pixel to a computer. Ensure that the computer is on and connected to a power source, then connect your Pixel to the computer’s USB port using your charging cable. Wait for 10-15 minutes, then look for signs like a battery icon or red light on your phone.
Navigating the Boot Menu
Sometimes, you must navigate the boot menu to resolve the charging issue. If you see an Android robot and the word “Start” with an arrow around it, press the Volume Down Button until you see the option to power off. Press the Power button to select Power off, then allow your phone to charge for at least 30 minutes and try to restart.
Professional Repair Services
Sometimes, the issue might not be solvable at home, especially if it involves hardware. In such instances, contacting professional repair services is a wise decision. Companies like uBreakiFix®, an Authorized Repair Provider for Google Pixel™ smartphones, can get your device back up and running, sometimes even on the same day.
Protect Your Google Pixel
Protecting your Google Pixel’s longevity is the best way to ensure it. For over 25 years, companies like Asurion have offered protection plans to help customers safeguard their devices. Such plans often include coverage for charging issues, offering a cost-effective and efficient solution.
Frequently Asked Questions
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Q: Why isn’t my Google Pixel charging?
A: There could be several reasons why your Google Pixel is not charging. This can include issues with your charging cable or adapter, a problem with your device’s charging port, or an issue with the battery itself. You can troubleshoot by testing your charging cable and adapter with another device, cleaning your charging port, and ensuring your battery functions properly.
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Q: How can I clean the charging port on my Google Pixel?
A: This might indicate a problem with your screen. You can try calling your phone from another device or using the Find My Device feature to see if your phone rings. Connect your Pixel to a computer and see if icons appear.
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Q: What if my Google Pixel still won’t charge after trying these steps?
A: If your Pixel still isn’t charging after these troubleshooting steps, you might need to replace the battery. uBreakiFix® by Asurion is an Authorized Repair Provider for Google Pixel smartphones, and you can schedule a repair at your nearest store.
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Q: What protection plans does Asurion offer for smartphones like the Google Pixel?
A: Asurion offers a variety of protection plans for smartphones, including the Google Pixel. These plans can include benefits like coverage for loss, theft, damage, and malfunction. You can learn more about Asurion’s phone insurance plans on their website.
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Q: What should I do if the battery icon or red light doesn’t appear when I plug in my phone?
A: This might indicate a problem with your screen. You can try calling your phone from another device or using the Find My Device feature to see if your phone rings. Connect your Pixel to a computer and see if icons appear.
