When it comes to providing a great social media experience through messaging, Snapchat is not delaying their tactics. They’ve always got their great features that allows you to share fantastic Snaps to your contacts or friends. But what will you do to get back your lost Snapchat streak?
A Snapchat streak happens when both snappers send a snap back and forth to each other within 24 hours. To maintain a streak, sending snaps from both users should be continuous. A time clock icon or logo will usually appear next to the friend’s name once the Snapchat streak is about to end.
A Snapchat streak will only be counted with individual snapchatters, which means that you can’t have a group chat with it. Those snaps that are sent with memories or content spectacles will also not count towards the Snapchat streak. Chatting is also not considered as a Snapchat streak.
If you and your friend are on a Snapchat streak or have Snapped with each other within 24 hours for 3 consecutive days or more, you’ll see a fire icon. The number of days that you’ve Snapped with your friend is indicated by the number next to the fire icon.
But some users have reported that they lost their Snapstreak, even when they are sending snaps back and forth continuously. Also, there’s no indication that their Snapchat streak is about to expire.
Let’s find out how to get back your lost Snapchat streak by following the steps indicated below. Read further to know more information.
Recover your Snapchat Streak that has been Lost
Time Needed : 05 minutes
Here’s how you can possibly get back your lost Snapchat Streak:
- Open your Snapchat app and access your Profile.
It is the icon at the top left.
- Click on Settings.
It is the gear icon at the top right.
- Scroll down and tap on the I Need Help option.
- Tap on Contact Us.
- From the help options, select My Snapstreaks disappeared.
- Fill out the information and provide the summary of the issue at the box provided.
- Once done, tap on Send.
Just wait for the reply from the Snapchat team and follow the instructions given to recover your lost Snapstreaks. Aside from the app, you can also open your web browser and go to www.support.snapchat.com. Just select Contact Us option > My Snapstreaks disappeared > Fill out information > Send.
It is important to send a report about lost Snapstreaks if you believe that it is an error. Which means that you did not see the time clock icon, you are sending Snaps (not chats) to your friend continuously within 24 hours and the snaps are not memories or spectacle contents.
I hope that this article helped you in recovering the Snapchat streaks that have been lost due to an error. If you find this interesting, feel free to share it with your friends. Thank you.