How to Fix Garmin Forerunner 945 LTE Steps Count Not Accurate Issue

If you’re a proud owner of the Garmin Forerunner 945 LTE, you rely on its accurate tracking capabilities to monitor your steps and stay on top of your fitness goals. But what if you notice that the steps count on your device is not accurate? Is there a way to fix this issue and ensure that your step count is reliable?

In this article, we’ll explore some troubleshooting steps that can help you address the inaccurate steps count problem on your Garmin Forerunner 945 LTE. Whether it’s a software glitch or a minor setting adjustment, we’ve got you covered with actionable solutions to get your step count back on track.

Key Takeaways:

• Rebooting your Garmin Forerunner 945 LTE can help clear any glitches that may be affecting the steps count.
• Make sure that the activity tracking settings on your device are properly configured for accurate step count.
• Check for any available firmware updates for your Garmin Forerunner 945 LTE to resolve step count issues caused by software bugs.
• If all else fails, performing a factory reset can be a last resort solution, but be aware that it will erase all data on your device.
• Consider adjusting the custom stride length settings on your Garmin Forerunner 945 LTE to improve the accuracy of your step count.

Reboot the Device

One potential solution for fixing the steps count issue on your Garmin Forerunner 945 LTE is to reboot the device. This can help clear any glitches or bugs that may be causing the inaccurate step count. To reboot the device, either hold down the power button until it switches off and then press it again to switch it back on, or plug it into a USB port using the charging cable.

Owners of Vivofit devices should skip this step, as their device cannot be power cycled.

Verify Activity Tracking Settings

If you’re noticing that the step count on your Garmin Forerunner 945 LTE is inaccurate, one possible reason is that the activity tracking settings may have been turned off. To resolve this, you can check and adjust the activity tracking settings on your device.

To do this, follow these steps:

1. Access the Settings Screen

Go to the settings screen of your Garmin Forerunner 945 LTE device.

2. Choose Activity Tracking

Select “Activity Tracking” from the options available on the settings screen.

3. Verify Activity Tracking Status

Make sure that the “Activity Tracking” setting is set to “On”. This ensures that your device tracks and counts your steps accurately.

Tip: You can also make these changes through the Garmin smartphone app or the website dashboard. Just ensure that any modifications you make are synced to your device for the changes to take effect.

By verifying and enabling the activity tracking settings, you can ensure that your Garmin Forerunner 945 LTE accurately tracks your steps, providing you with more reliable data to monitor your activity levels.

Upgrade to the Latest Firmware Version

Firmware upgrades often include bug fixes that can resolve issues with step count accuracy on your Garmin Forerunner 945 LTE. To ensure optimal performance, it’s important to make sure that your device is running the latest firmware version. Here’s how you can check and upgrade the firmware:

1. Check the software version on your Garmin Forerunner 945 LTE by navigating to the device settings. Look for the firmware or software information, and take note of the current version.
2. Open the smartphone app for your Garmin Forerunner 945 LTE and go to the settings menu. Make sure that the auto-update option is enabled. This will allow the firmware to be updated automatically whenever a new version is available.
3. If the auto-update option is disabled or you prefer to manually install the firmware update, you can do so through the device settings. Look for the firmware update option and follow the prompts to complete the installation.
4. Alternatively, you can connect your Garmin Forerunner 945 LTE to your computer and use Garmin Express, the official software from Garmin, to manually install the firmware update. Simply download and install Garmin Express, connect your device, and follow the on-screen instructions to update the firmware.

By upgrading to the latest firmware version, you can ensure that your Garmin Forerunner 945 LTE benefits from the latest bug fixes and enhancements, which can improve the accuracy of the step count and overall performance of the device.

Factory Reset the Device

If all else fails, you can try performing a factory reset on your Garmin Forerunner 945 LTE. This should be used as a last resort, as it will erase all data from your device. To perform a factory reset, follow the prompts to reset the device to its original settings. After the reset, you will need to set up the device again. Keep in mind that this may not resolve the steps count issue if it is a hardware or production problem.

Performing a factory reset can help troubleshoot and resolve various software-related issues on your Garmin Forerunner 945 LTE. This process resets the device back to its initial state, eliminating any conflicting settings or software glitches that may be causing the inaccurate steps count. However, it is crucial to note that a factory reset will erase all data, including saved activities, personalized settings, and customizations. Therefore, it is recommended to back up your data before proceeding with the reset.

Performing a Factory Reset on Garmin Forerunner 945 LTE:

1. Ensure your Garmin Forerunner 945 LTE is fully charged or connected to a power source.

2. On the device, navigate to the settings menu. This can usually be accessed by swiping down from the home screen or through a specific button combination.

3. Locate the “System” or “About” section in the settings menu.

4. Look for the option to “Reset” or “Factory Reset” and select it.

5. Follow the on-screen prompts to confirm the factory reset.

6. Once the reset is complete, the device will restart, and you will need to set it up again as if it were brand new.

After performing a factory reset, your Garmin Forerunner 945 LTE should be restored to its default settings. This can help resolve various software-related issues, including the steps count inaccuracy. However, if the issue persists after the reset, it may indicate a hardware or production problem that requires further assistance from Garmin customer support.

Adjusting Custom Stride Length

If you find that the step count on your Garmin device is not accurate, it’s possible that the stride length may be a contributing factor. Along with counting steps, Garmin devices estimate the distance traveled by multiplying the number of steps taken by the stride length. Fortunately, you have the option to manually adjust the stride length to improve the accuracy.

To tweak the stride length, you can access the settings on your smartphone app. Simply choose the “Custom Stride Length” option and enter the precise measurements. By inputting your custom stride length, you can ensure that the distance estimation is more accurate, leading to better step count accuracy.

It’s worth noting that for devices with built-in GPS, the Garmin device will use GPS readings to calculate the stride length when you are running. This means that if you rely on the GPS functionality while running, the device will automatically adjust the stride length based on the distance covered, thus enhancing the accuracy of the step count.

By taking control of your custom stride length, you can fine-tune your Garmin device to better suit your individual walking or running style. This adjustment can make a significant difference in the accuracy of the step count, helping you to monitor and track your activity more effectively.