Can’t Send or Receive Picture Messages on iPhone

Whenever your iPhone can’t send or receive picture messages, make sure that you have a stable network coverage and the cellular data is enabled. If the MMS feature still fails to work, troubleshoot your iPhone using the tweaks we mapped out below.

Troubleshooting iPhone Can’t Send or Receive Picture Messages


The first thing to keep in mind when sending a picture message is that your Cellular Data needs to be on. If you have a data block setup with your provider or have your cellular data turned off, you won’t be able to send or receive MMS on your iPhone.

Here are the steps to troubleshoot issues with MMS on your iPhone:

  • Go to Settings > Cellular > Cellular Data and make sure it is ON.
  • Go to Settings > Messages and make sure MMS messaging is turned on.
    • If your cellular data is on and MMS still doesn’t work, perform a reset network settings.
      • Tap Settings > General > Reset > Reset Network Settings.
    • Once the reset is done, make sure your cellular data is on and try again to send a picture message.
  • If the issue persists, try deleting the conversation you have with the number you’re trying to text from iPhone, then try sending the picture.

If none of the step above fixed the issue, contact your network service provider for further assistance and recommendations. It is also possible that there’s an on going outage in your area affecting your MMS service, especially if this feature was working fine on your device.

I hope that we’ve been able to help you fix the MMS problem with your device. We would appreciate it if you help us spread the word so please share this post if you found it helpful.

Connect With Us

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. If you have other issues, you may visit our Help Guide page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our YouTube Channel and please subscribe to it. Thanks.

Posts you might like