Some of our readers reported about a blue box on iPhone XR screen that keeps jumping from one point to another. It might seem strange for some users, especially the ones who have encountered it for the first time, or don’t understand what it really is, but it’s actually one of iPhone’s accessibility features.
Such a feature can be enabled, which means that it can also be disabled. In fact, it’s not enabled by default and if the blue box started jumping around without apparent reason or cause, then you might have inadvertently enabled it, or there’s a minor issue with your device.
But don’t worry, it’s not really a problem and you can get rid of it easily. So, if you’re one of the iPhone XR users who has this issue after the iOS 13.4 update, continue reading as we may be able to help you.
How to get rid of the blue box on iPhone XR
Time Needed : 3 minutes
The blue box that jumps around isn't really a problem. Instead it's one of the accessibility features of your iPhone to help people with limited mobility. If it’s of no use to you, then you can disable it. Here’s how:
- Launch Settings.
From the Home screen, tap Settings.
- Access Accessibility.
You may have to scroll down a little bit to find the option.
- Access Switch control.
Tap on the Switch control option to open its settings.
- Disable Switch control.
Now, toggle the switch to disable the feature.
- iOS 13.4
- iPhone XR
The blue box should be gone by now. That’s how easy it is to get rid of it. However, if the blue box did not disappear even after disabling the Switch control feature, then it means that there’s a problem with the firmware. What you have to do next is to reset all the settings of your iPhone XR. You have to do these steps:
- From the Home screen, tap Settings.
- Find and tap General.
- Scroll down to the bottom of the screen, and then touch Reset.
- Touch Reset All Settings.
- If prompted, enter your security lock.
- Tap Reset All Settings at the bottom of the screen, and then tap Reset All Settings again to confirm.
Tap Reset All Settings at the bottom of the screen, and then tap Reset All Settings again to confirm.
Your iPhone will reboot after this, once it has finished rebooting, try to see if there’s still a blue box jumping around. Based on experience, this is as far as you need to do to fix the issue. But if it doesn’t fix it, then you have no other choice but to factory reset your iPhone.
I hope that we’ve been able to help you get rid of the blue box on iPhone XR screen.
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