How to Fix Apple Watch Series 7 Won’t Turn On Issue
If you’re experiencing the frustrating issue of your Apple Watch Series 7 not turning on, don’t worry – we’ve got you covered. In this comprehensive troubleshooting guide, we’ll walk you through step-by-step solutions to get your Apple Watch Series 7 back up and running again in no time.
Key Takeaways:
- Check the charging cable and power source for any issues.
- Try using a different charging cable, adapter, or charger position to ensure a reliable connection.
- Perform a hard reset or force restart to rule out any software glitches.
- If all else fails, contact Apple Support for further assistance.
Check the Charging Cable and Power Source
If your Apple Watch Series 7 won’t turn on, the first step in troubleshooting is to check the charging cable and power source. It’s crucial to ensure that you are using the correct charging cable for your Apple Watch, such as the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your device.
Make sure that the charging cable is securely plugged into the USB Power Adapter and that the adapter is plugged into a power outlet. If you are using a third-party charging stand, make sure to use the charging cable that originally came with your Apple Watch for optimal compatibility.
Additionally, take a moment to inspect the charging cable for any signs of damage or wear. If there is any plastic wrap or protective cover on the charger, remove it to allow for proper functionality. It’s also essential to ensure that both the back of your Apple Watch and the magnetic charger are clean, as dirt or debris can interfere with the charging process.
If you’re unsure whether the power source is functioning correctly, try plugging another device into the same outlet or using a different power source altogether to see if the issue persists.
Checking the charging cable and power source is a vital first step in troubleshooting your Apple Watch and can often resolve the problem of it not turning on. By ensuring that you have the appropriate charging cable and a functioning power source, you can eliminate potential charging-related issues and move forward with further troubleshooting if necessary.

Next Steps
If checking the charging cable and power source doesn’t resolve the issue, continue to Section 3 to try using a different charging cable and adapter.
Try a Different Charging Cable and Adapter
If your Apple Watch still won’t charge, it’s worth trying a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, as well as a different USB Power Adapter. Sometimes, the charging cable or adapter may be faulty, preventing your Apple Watch from powering up.
Make sure to connect the new charging cable to both the Apple Watch and a power source securely. Double-check that the charging cable is plugged in all the way into the USB Power Adapter, and the adapter is plugged in all the way into a working power outlet.
If your Apple Watch is completely out of power and won’t display the familiar lightning bolt icon on the screen after connecting it to the charger, be patient and wait for a few minutes. In some cases, it may take a while for the charging symbol to appear.
If your Apple Watch is unresponsive, there’s another troubleshooting step you can attempt: force restarting it. Press and hold both the side button and Digital Crown simultaneously for at least 10 seconds, or until you see the Apple logo on the screen. This force restart may help kickstart your Apple Watch and resolve any minor software issues that may be causing the device to stay off.
By trying different charging cables and adapters and force restarting your Apple Watch, you can potentially get it back up and running again. However, if these steps don’t solve the problem, there are other troubleshooting techniques to explore, which will be discussed in the following sections.
Adjust the Charging Position
If you are using the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model, you may need to adjust the charger’s position. Try changing the angle or laying it completely flat to ensure the charger’s magnets align with the magnets in your watch. If you have an Apple Watch Ultra or later and it still won’t connect reliably with these charging devices, try removing the watch’s band before placing it on the charger.

Perform a Hard Reset or Force Restart
If your Apple Watch Series 7 is still not turning on, you can try performing a hard reset or force restart. This can help resolve any software glitches or issues that may be causing the problem.
To perform a hard reset on your Apple Watch Series 7, follow these steps:
- Press and hold both the Digital Crown and Power Button simultaneously.
- Continue holding the buttons for at least ten seconds.
- Release the buttons when you see the Apple logo on the screen.
A hard reset is different from a factory reset, so you don’t have to worry about losing any of your data or downloaded apps. This method simply restarts the device and can often fix minor software-related issues.
If your Apple Watch Series 7 still doesn’t turn on after performing a hard reset, it’s recommended to proceed to the next section for further troubleshooting steps.
Why Perform a Hard Reset or Force Restart?
Performing a hard reset or force restart can help rectify software glitches and temporary issues that may be preventing your Apple Watch Series 7 from turning on. It’s an effective step to rule out any minor software-related problems before exploring more advanced troubleshooting solutions.
Contact Apple Support
If none of the previous troubleshooting steps have resolved the issue and your Apple Watch Series 7 still won’t turn on, it is recommended to contact Apple Support for further technical assistance. They have a team of knowledgeable experts who can provide you with guidance and solutions to your specific problem. Whether it’s a software issue or a hardware problem, Apple Support can help you determine the best course of action.
When you contact Apple Support, be prepared to provide them with detailed information about the troubleshooting steps you’ve already taken. This will help them better understand the issue and provide you with more accurate and efficient support. They may ask you to perform additional diagnostics or provide them with specific details about any error messages or symptoms you’re experiencing.
In some cases, if your Apple Watch Series 7 is still under warranty and unable to be fixed, Apple Support may arrange for a replacement device to be sent to you. This ensures that you can continue to enjoy the benefits of your Apple Watch without any interruption. Apple Support will guide you through the process and ensure that you receive the necessary assistance to resolve your hardware issues.
