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If your text messages don’t display in the right order in your conversations on your BlackBerry Passport, this is due to the Date & Time settings in the device. Here’s how to fix this issue:
- Go to Settings > Date & time
- Make sure “Auto Update Time Zone” and “Set Date and Time Automatically” are both ON
- Restart your BlackBerry Passport (Power OFF, wait 30 seconds, power back ON)
- Test sending and receiving text messages, they should now be displayed in the proper order.