Youtube keeps stopping on Samsung Galaxy A10. Here’s the fix.

Youtube is one of the apps mandated by Google to come pre-installed on every Android device. Needless to say, it’s deeply embedded in the system but its seems like some owners of the Samsung Galaxy A10 have been complaining about the error ‘Youtube keeps stopping’ that reportedly shows up when the app is opened. 

What that error means is that Youtube keeps on stopping once it’s opened. The problem could only be with the app or it could be a sign of a firmware issue. But don’t worry because in this post, I will walk you through in troubleshooting your Galaxy A10 that shows the ‘Youtube keeps stopping’ error when the app is opened. 

We will try to consider all possibilities and then rule them out one after another until we can determine what the problem is and hopefully be able to fix it. If you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading because this article may be able to help you. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Troubleshooting Galaxy A10 with ‘Youtube keeps stopping’ error

The course of our troubleshooting will be to rule out the possibilities that this problem is with the app or due to some minor firmware issues. That said, here’s what you need to do: 

First solution: Force restart your phone

The first thing you have to do is the forced restart. It’s a simulated battery removal that will refresh your Galaxy A10’s memory. If this error is caused by some minor firmware-related issues, then this procedure should fix it. Here’s how…

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

Once your phone has finished rebooting, launch the app and see if the ‘Youtube keeps stopping’ error still shows up. If it still does, then move on to the next solution. 

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Second solution: Clear the cache and data of Youtube app

After the forced restart and youtube still crashes, then you have to see if it’s just an issue with the app itself. Clearing the cache and data will reset it back to its default settings but all its updates will remain. If it’s an app issue, this procedure will fix it. Here’s how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Youtube. 
  5. Tap Storage. 
  6. Touch Clear cache. 
  7. Touch Clear data and then tap OK to confirm. 

After doing this, try to launch the app to see if the ‘Youtube keeps stopping’ error still shows up. If it does, then move on to the next solution. 

Third solution: Run your phone in safe mode

Running the phone in safe mode will temporarily disable all third-party applications. It is important that you do this procedure because it’s possible that one of the apps you installed is causing youtube to crash. This is how you restart your phone in safe mode: 

  1. Press and hold the Power key until options show. 
  2. Tap and hold the Power off option until it changes into Safe Mode. 
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen. 

Assuming that the ‘Youtube keeps stopping’ error does not show in safe mode, here’s what you have to do next…

  1. Restart your phone normal to boot into standard mode. 
  2. Remember the apps you installed about the time when the app started to crash.
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  4. Tap the Settings icon on the upper-right corner. 
  5. Scroll to and then tap Apps. 
  6. Find and tap suspected app. 
  7. Tap Storage. 
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall. 
  10. Confirm that you want to remove the app from your phone. 

On the other hand, if the problem still occurs even in safe mode, then try the next solution. 

Fourth solution: Reset all the settings of your phone

It is also possible that there are settings on your phone that cause some inconsistencies to the firmware’s operation. Most of the time we don’t know what settings they are to rule this possibility out, you have to reset all the settings. This will bring your phone’s settings back to default but none of your files will be deleted. Here’s how: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset settings. 
  6. Tap the Reset settings button. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.

After doing this, try to see if the ‘Youtube keeps stopping’ error still shows up. If it does, then it’s time to troubleshoot the firmware. 

Fifth solution: Wipe the cache partition

Wiping the cache partition will delete the old system cache and replace it with a new one. It’s important to do this procedure because there’s always a possibility that this problem is caused by some corrupt system caches. Here’s how it’s done: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release all three keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Once the phone has finished restarting, launch Youtube to see if the ‘Youtube keeps stopping’ error still shows up. 

Sixth solution: Master reset your phone

A reset will be able to fix any app-related issues. However, you may lose some of your files and data. Therefore, make sure to create a copy of your important files prior to the reset. After the backup, remove your Google account so that you won’t be locked out. After that, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release all three keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A10 with ‘Youtube keeps stopping’ error that shows up when the app is opened. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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