In this troubleshooting guide, we will show you what to do if YouTube keeps crashing on Pixel 4a after the Android 11 update. Pre-installed app crashes aren’t really common, but they occur from time to time. Most of the time, it’s due to a firmware issue but it’s really easy to fix. Read on to learn how to fix it.
YouTube is a pre-installed application on your Pixel 4a, which means you cannot uninstall it. Apps like this are also being updated together with the firmware, but Google also rolls out necessary app updates through Play Store.
What you need to do here is rule out the possibility that it’s just a minor app problem, or system glitch. With that said, here are the things you can do:
First solution: Close Youtube and open again
It’s probably just an issue with the app. So the first thing you need to do is close Youtube and then open it again.
- To do so, swipe up from the bottom of the screen and stop at the middle to view apps you recently used.
- Swipe up on Youtube to close it. If you want, you may also close other apps.
After closing Youtube, launch it again to see if it still crashes. If it doesn’t crash immediately, continue using it and try streaming videos to see if it crashes after a few seconds or minutes. If the problem remained, then try the next solution.
Second solution: Force Restart your Pixel
If the first solution fails to fix the problem, the next thing you need to do is refresh your phone’s memory and reload all core services. It’s also possible that the crashes are just due to some minor system glitches. Here’s what you need to do:
- Press and hold the Power key for 8 seconds. This will trigger your phone to shut down and power back up.
- Once the Google logo shows, release the Power key and wait until the device finishes the reboot.
After the reboot, launch Youtube and see if the problem is fixed. This and the first solution are often enough to fix app-related problems, regardless of whether the app in question is pre-installed or third party. But if the issue still persists, try the next solution.
Third solution: Clear the cache and data of the app
Another effective solution to app crashes is resetting the app in question. That’s what you need to do if the first two solutions failed to fix the problem, and you don’t have to worry as none of your files or messages will be deleted. Here’s how it’s done:
- Pull the app drawer up and look for Youtube.
- Tap and hold on its icon, and then tap App Info.
- Tap Storage and cache.
- Tap Clear cache.
- Tap Clear storage and confirm it.
After that, launch Youtube again and see if the problem is fixed.
Fourth solution: Factory reset your Pixel
If YouTube continues to crash even after doing the first three solutions, then you have no other choice but to reset your Pixel phone. But before that, make sure to create a backup of your important files and data. When ready follow these steps to reset your device:
- Open your phone’s Settings app.
- Tap System.
- Tap Advanced.
- Tap Reset options, and then tap Erase all data.
- Tap Erase all data at the bottom right corner of the screen. If needed, enter your PIN, pattern, or password.
- To erase all data from your phone’s internal storage, tap Erase all data.
After the reset, set up your phone as a new device. YouTube should be working properly now that you’ve successfully reset your Pixel 4a.
And that’s what you need to do if YouTube keeps crashing on Pixel 4a. We hope that this simple troubleshooting guide has been helpful.
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