WiFi toggle button is greyed out on Apple iPhone XS

Performance issues on Apple iPhone XS may include other services that won’t function like when the WiFi toggle switch or button is greyed out and won’t respond when you touch it. The thing about this problem is that when the WiFi is disabled and this issue occurs, you may not be able to enable it so you will be stuck on using mobile data and may have to pay your provider at the end of the month for the service you may get for free if only the toggle switch was enabled.

In this post, I will share with you some practical methods that could help you enable the Wifi toggle switch on your iPhone XS. I have personally encountered this kind of problem with a couple of my phones before and I fixed it. I will share with you what I did so you can try in on your own and see if you can fix the issue with your device as well.

Before anything else, if you have other issues with your iPhone XS and you found this post while trying to find a solution, then drop by our iPhone XS Help Guides for we have already solved some of the most common problems with this phone. We may already have articles published on our site that could help you fix your problem.

Now, going back to our troubleshooting, here’s what you’re going to do with it…

Solution 1: Forced Reboot

This is a glitch either with the firmware or network services. So, before you actually resort to some complicated troubleshooting procedures, you must try doing the Forced Reboot or soft reset first. Usually that would be enough to get every problem fixed as long as they occur due to a glitch.

  1. Press and quickly release the Volume Up key.
  2. Press and quickly release the Volume Down key.
  3. Press and hold the Side key until you see the Apple logo.

After doing this, try to toggle the Wifi switch on your iPhone to see if it responds this time. If it’s still greyed out, then try the next procedure.

Solution 2: Reset Network Settings

Apparently, it’s a network-related concern and again, it could be just a glitch in one of the network services that a forced reboot failed to fix. With that in mind, it’s best to reset the network settings of your iPhone to bring all settings back to factory defaults. This is the method I used in fixing my device before so hopefully, it would work for you.

  1. From the Home screen, tap Settings > General > Reset.
  2. Tap Reset Network Settings
  3. Type in the device password if prompted.
  4. Confirm selection.

After doing this, the following changes will occur…

  • Stored Wi-Fi networks will be deleted.
  • Stored tethered connections will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  • Network selection mode will be set to automatic.
  • Preferred mobile network type will be set to best.

Should the switch remain disabled or greyed out even after resetting network settings, then you have no other choice but to factory reset your iPhone XS.

Solution 3: Factory Reset your iPhone XS via iTunes

Any reset method on your iPhone XS will do but I personally recommend using iTunes especially if you have data you want to backup or restore. But before you actually reset your phone, try resetting all settings first just to be thorough in troubleshooting your device. Here’s how it’s done…

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and then tap Reset.
  4. Select the option to Reset all settings.
  5. If prompted, enter the correct passcode for your phone.
  6. Then tap the option to confirm all settings reset.

After which, follow these steps to reset your iPhone XS via iTunes…

  1. Plug in your iPhone XS to your computer’s USB port using the supplied USB cable or Lightning cable.
  2. Then open iTunes on your computer.
  3. When your iPhone XS is recognized in iTunes, click your iPhone icon on the left side of iTunes menu.
  4. Click the Restore button. You can choose to Back Up your important files from the iPhone to your computer drive.
  5. If prompted with iTunes to Restore the iPhone and wipe all data and settings from the device, click the Restore button to confirm.
  6. Then wait for iTunes to erase then download and restore the software for your iPhone. To start fresh and load factory settings, choose the option to Set Up as a New iPhone then follow the initial setup wizard to complete the process.

Keep your device connected to your computer or iTunes while the reset is being performed to avoid other firmware related issues.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!