If you’re struggling to connect to Wi-Fi on your Samsung Galaxy device or it keeps disconnecting, there are several troubleshooting steps you can take to fix the issue.
Restart your device and router, check airplane mode, forget and reconnect to the Wi-Fi network, turn off Power Saving Mode, and reset network settings.
If none of these fixes work, contact your device manufacturer’s customer support or your ISP for further assistance.
First solution: Restart your phone and your Wi-Fi router
Restarting your phone and your Wi-Fi router is important as it clears the memory and cache of both devices, which allows the connection to start fresh. This can resolve the majority of the connection issues quickly and efficiently.
- To restart your Samsung Galaxy device, press and hold the power button for a few seconds until the power menu appears on the screen.
- Then, tap on the “Restart” option and the device will restart in a few seconds.
- To restart your Wi-Fi router, simply unplug the router from the electrical outlet, wait for about 10-15 seconds, and then plug it back in.
- Wait for the router lights to stabilize, indicating that the router has completely restarted, and then check your device for a Wi-Fi connection.
Second solution: Check Airplane Mode
Checking Airplane Mode is important as it disables all wireless connections, including Wi-Fi, which can impact the Wi-Fi connectivity of your Samsung Galaxy device.
By ensuring that Airplane Mode is disabled, you can make sure that Wi-Fi connectivity is working correctly on your device.
To check if airplane mode is enabled or disabled on your Samsung Galaxy device, swipe down from the top of the screen to access the quick settings panel. The airplane mode icon should be visible if it is turned on. You can then tap the icon to turn it off, and your device will automatically try to connect to the Wi-Fi network.
Third solution: Forget and Reconnect to Wi-Fi Network
Forgetting and Reconnecting to a Wi-Fi Network is essential as it allows you to reset the network password, remove any stored network errors, and obtain a new IP address.
This method can solve connectivity issues that might be caused due to incorrect passwords, network bugs or conflicts with other devices.
To forget and reconnect to a Wi-Fi network on your Samsung Galaxy device, follow these steps:
- Go to “Settings” on your device.
- Tap on “Connections”.
- Select “Wi-Fi” and ensure it is turned on.
- Tap on the network you want to forget.
- Tap “Forget” and confirm the action.
- Go back to the Wi-Fi section and select the same network.
- Enter the password and tap “Connect”.
- If the password is correct, your device should connect to the network.
After this, try to see if your Samsung Galaxy device can now connect to the Wi-Fi network without any problem.
Fourth solution: Turn off Power Saving Mode
Turning off Power Saving Mode is necessary in fixing Wi-Fi problems as it reduces the device’s performance, disables certain features that can affect network stability, and puts Wi-Fi to sleep.
Disabling the Power Saving Mode will allow the device to use full power, which helps to maintain a stable Wi-Fi connection for your Samsung Galaxy device.
To turn off Power Saving Mode on your Samsung Galaxy device, follow these steps:
- Go to “Settings” on your device.
- Tap on “Battery and device care”.
- Select “Battery” and disable the “Power Saving” toggle.
- Alternatively, swipe down from the top of the screen to access the quick settings panel and look for the “Power Saving Mode” icon.
- Tap the icon to turn Power Saving Mode off.
Fifth solution: Reset Network Settings
Resetting your network settings is important in fixing Wi-Fi problems as it clears out any corrupted network settings, cached data, and any other related issues causing problems with your Samsung Galaxy device connectivity.
By resetting your network settings, you can ensure that your device is configured correctly, and this could help restore Wi-Fi connectivity.
To reset the network settings on your Samsung Galaxy device, follow these steps:
- Go to “Settings” on your device.
- Tap on “General Management”.
- Select “Reset” and then select “Reset network settings”.
- Enter your device Pin or Password if prompted, and then tap “Reset settings”.
- Wait for the process to complete.
In most cases, this should be enough to fix Wi-Fi issues on your Samsung Galaxy phone.
FAQs
Why won’t my Samsung Galaxy device connect to Wi-Fi?
There could be several reasons why your Samsung Galaxy device won’t connect to Wi-Fi. Common reasons include wrong Wi-Fi password, network issues, software glitches and compatibility problems.
How can I fix Wi-Fi problems on my Samsung Galaxy device?
To fix Wi-Fi problems on your Samsung Galaxy device, restart your device and Wi-Fi router, check airplane mode, forget and reconnect to the Wi-Fi network, turn off Power Saving Mode, and reset network settings.
Can a faulty Wi-Fi router cause problems on my Samsung Galaxy device?
Yes, a faulty Wi-Fi router can cause problems on your Samsung Galaxy device if it’s not transmitting signals correctly, has low signal strength, or problems with the router configuration.
Why does my Samsung Galaxy device keep disconnecting from Wi-Fi?
Your Samsung Galaxy device may keep disconnecting from Wi-Fi due to issues with the router, outdated software or your device’s power-saving settings. It can also be due to compatibility issues between your device and the Wi-Fi network you are trying to connect to.
What should I do if none of these fixes work?
If none of these fixes work, then you can contact your device manufacturer customer support or your ISP for further assistance. They may be able to offer further solutions or diagnose any deeper issues with the connection.
