If a new phone no longer charges just after a few weeks or months of use, then we can always assume that it’s a problem with the hardware or the battery. But then there are possibilities we need to rule out prior to bringing the phone back to the store or shop.
Some of our readers reported that their Google Pixel 3 no longer charges for some reason. So we suggested some procedures they could do to determine if their devices are still capable of replenishing its battery. Google’s new flagship device is capable of wireless charging so if the wired charging doesn’t work, at least, you still have another option. Still, it’s important to be able to fix the charging issue because it could be a sign of a more serious problem.
In this post, I will share with you some practical procedures you can do to see if you can still make your phone charge. So, if you’re one of the owners of this device, continue reading as this article may be able to help you somehow.
Before we move on, if you found this page while trying to find a solution to a different issue, then visit our Google Pixel 3 Help Guides for we have already addressed some of the most common issues with this device. There could already be articles on our site that could help you fix your problem.
What to do with Pixel 3 that’s not charging?
When troubleshooting any smartphone with charging problems, it’s best to stick to some practical procedures. You just have to determine if the device is still capable of charging because if not, it’s the job of the technician to fix it for you especially if your device is still within the warranty period. With all that being said, here are the things you need to do with your Pixel 3:
- Find out if your Pixel 3 still charges using the other method – the good thing about having a phone with wireless charging capability is that you always have a plan B. In this case though, you need to find out if your device is still charging with the other method. For instance, if it doesn’t charge using the wired charger, try putting it on Pixel Stand or any wireless charger to find out if it’s still capable of replenishing its battery. The same goes if it’s not charging wirelessly. The reason behind it is that you can easily determine if the problem is minor or not by doing this because if it’s a serious issue, your phone won’t charge with either of the methods.
- Check the charger for any defects or issues – for the wired charger, you have to check the port for some lint or debris that may obstruct conduction. If it has some kind of a crack, don’t use it anymore and buy a new one. For the wireless charger, you simply have to check for any physical defect and make sure it’s plugged into a working wall outlet. If everything looks good, then move on to the next procedure.
- Check the physical condition of the cable – this is for the wired charger and it’s very important to see if the cable has some breaks or any irregularities. You must also check both ends or connectors for debris, lint, dirt and even bent pins. One way to check if the cable still works is by connecting your phone to a computer to see if it gets detected because if not, then the problem is possibly with the cable. Still, move on to the next procedure if the problem persists.
- Check the charger port of your device – the port should be clean without any signs of liquid and/or physical damage. If there are bent pins, lint or debris, then that’s the reason why the device isn’t charging. For bent pins, you may try to straighten them up using a pair of tweezers but if lint and debris, just cleaning the port up will do the trick.
- Turn off your phone and try charging it – assuming you still have battery in your device, try powering it down and connect it to its charger. There are times when some apps and services interfere with the normal process in your device so to rule this out, try turning off your phone and charge it. If it’s still not charging and if it doesn’t charge using the other method, then it’s time to get a technician to check it for you.
As I said earlier, you only have to do some practical procedures to try and make your Google Pixel 3 charge normally again. If the problem still persists after the abovementioned procedures, then bring it back to the store or shop and have it fixed.