What to do if your Apple iPhone XS can’t send text or iMessages

When your Apple iPhone XS can’t send or receive text messages and have some issues with the iMessage, it’s possible that the problem isn’t really with your phone but with its capability to connect to the internet properly. To fix these issues, you must reset its connection and more often than not it would fix the problem.

In this post, I will give you the most practical ways to fix problems with your iPhone XS that can no longer send iMessages. These troubleshooting methods have already been proven to be effective based on my personal experience as well as on the reports of some of the owners who also encountered it. Continue reading as this article may be able to help you one way or another.

But before we move on, should you be looking for a solution to a different problem, please visit our iPhone XS Help Guides for we have already addressed some of the most common issues with this phone. We may already have published posts that could help you fix your problems.

Solution 1: Turn off iMessage and turn it back on

Most of the time, when there are issues with iMessage, they’re pretty minor which are often caused by glitches. Restarting the iMessage service on your iPhone XS can fix the problem so it must be the first thing you must do especially if it’s the first time you encountered the issue. Here’s how…

  1. Tap Settings from the Home screen.
  2. Tap iMessage.
  3. Turn off iMessage.
  4. Restart your iPhone XS.
  5. Go back to Settings-> iMessage menu.
  6. Then turn iMessage back on.

Solution 2: Refresh Internet Connectivity to fix iPhone XS that can’t send text and is having iMessages issue.

This service relies on how stable your internet connection is. You must check if your iPhone is connected to the internet depending on the connection you’re using. If you’re using mobile data, then check if your phone as a stable signal coming from the tower. If you’re on Wifi, you must check if the network is stable by rebooting your router or modem. Try doing these things as well:

  1. To check if Wi-Fi is enabled, go to Settings-> Wi-Fi menu, then make sure the Wi-Fi switch is turned on. If not, then tap to turn Wi-Fi on.
  2. To check if Cellular Data is enabled, go to Settings-> Cellular-> Cellular Data and make sure the switch is turned on.
  3. To refresh your network connections, simply turn Airplane mode on and off for a few seconds. You can access and configure Airplane mode through Settings-> Airplane Mode menu then tap the switch to turn the feature on and off. Alternatively, you can launch the Control Center and then tap the Airplane Mode icon to turn the feature on and off.

Solution 3: Sign out of iMessage and sign back in

After making sure your iPhone XS has a stable internet connection, then try to refresh your iMessage account by signing out of the client and signing back in. This procedure often works based on my own experience and I hope it works for you too.

  1. To do so, navigate to Settings-> Messages-> Send & Receive section, then tap on Apple ID: [your Apple ID]. Select the option to Sign Out.
  2. After successfully signing out, restart your iPhone XS, then sign back in to iMessage by entering the correct Apple ID and password. Once signed in, try sending an iMessage to any of your contacts or to your own iMessage number and see if it’s already working.

Solution 4: Reset Network Settings

This procedure is necessary to make sure iMessage is properly connected to its servers. It will also refresh all your iPhone’s wireless connectivity regardless whether you’re on mobile data or Wifi and this is how it’s done…

  1. From the Home screen, tap Settings > General > Reset.
  2. Tap Reset Network Settings
  3. Type in the device password if prompted.
  4. Confirm selection.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!