When SMS or text messages are displayed in wrong order on your Google Pixel 3 XL, the problem is actually a minor one and pretty easy to fix. But the thing about it is that even after you fixed it, those messages that were displayed in wrong order will remain as is. New messages that are received after the issue is fixed however, will be displayed correctly.
In this post, I will share with you the solutions that have already been proven effective against this problem. So, continue reading as this article may be able to help you one way or another.
Before we move on, if you are looking for a solution to a different problem, visit our Google Pixel 3 XL Help Guides page as we already fixed several issues with this phone. Find problems that are similar with yours and feel free to use our solutions.
Going back to the problem at hand, the best things you can do when trying to fix messages that aren’t displayed in chronological order on Pixel 3 XL are the following:
- Set the time and date correctly.
- Perform factory reset if the problem persists.
Setting the time and date on your Google Pixel 3 XL is the most effective solution to fix a problem like this. In fact, it’s the reason why messages are displayed in the wrong order. So, fixing the time and date will in turn, fix the problem.
- From a Home screen, touch and swipe up to display all apps.
- Navigate to Settings, and then System.
- Now, tap Date & Time.
- Check both Automatic date & time and Automatic time zone options.
This will fix the problem immediately and to test it, you must send a text message to your own number. The message will be displayed above all other messages and that’s the sign the issue is fixed. If you don’t want to use automatic time, then adjust it manually:
- Tap Set date.
- Adjust the date then tap OK.
- Tap Set time.
- Adjust the time then tap OK.
- Tap Select time zone then select a time zone from the list.
These two procedures will address the issue but there are times when the problem is due to a firmware issue. When that happens, you should reset your phone to bring it back to its default settings and configuration. This will also fix the problem but you will have to make sure to create a backup of your important files and that.
- Make sure your phone is turned off completely. So, press and hold the power key for a few minutes until the device powers down.
- Press and hold the Volume Down button and the Power key together for a few seconds.
- When the Fastboot Mode shows on the screen, release both keys.
- Using the Volume keys, highlight Recovery Mode and then press Power key to boot the phone into it.
- If you see the Android on the screen, press and hold the power key for a couple of seconds and then press the volume up key once.
- Once you’re inside the Recovery Mode, use the Volume keys to navigate through the options. Highlight “wipe data/factory reset” and then press the power key to select it.
- You need to confirm that you really need to wipe the data of your phone so highlight Yes and then press the power key to choose it.
- Wait until your phone finished doing the reset, which may take several seconds to a couple of minutes.
- When the reset is complete, highlight and choose ‘Reboot system now’ to complete the process.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!