Snapchat keeps stopping on Samsung Galaxy A50. Here’s how to fix it.

The ‘Snapchat keeps stopping’ error that seems to be bugging some owners of the Samsung Galaxy A50 means that the app keeps crashing for some reason. It could be just a problem with the app, which is pretty minor, or it could be a sign that your phone has some firmware issues that need to be dealt with immediately. All you can do about this problem is to troubleshoot your phone to know what the real deal is. 

So, in this post, I will guide you in troubleshooting your Samsung Galaxy A50 with ‘Snapchat keeps stopping’ error that pops up when the app is opened. We will try to consider every possibility and rule them out one after another until we can determine what the problem is and hopefully be able to fix it. So, if you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading as this post may be able to help you fix it. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Troubleshooting Galaxy A10 with ‘Snapchat keeps stopping’ error

App-related problems are generally not serious, especially if you’re dealing with a third-party application. Needless to say, if Snapchat keeps stopping on your phone, you should be able to fix it just by doing some basic troubleshooting procedures. Here’s what you need to do: 

First solution: Force restart your phone

When troubleshooting software-related issues, it’s best to start the entire process with a forced restart. It’s a simulated battery removal that will refresh your phone’s memory as well as reload all its applications and services. If the ‘snapchat keeps stopping’ error is just a result of a minor firmware problem or glitch, then this procedure should be able to fix it. Here’s how: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

Once your phone has successfully rebooted, launch the app and see if the ‘Snapchat keeps stopping’ error still shows up. 

ALSO READ: How to fix your Samsung Galaxy A50 that won’t turn on

Second solution: Clear the cache and data of Snapchat

Clearing the cache and data of the app will reset it back to its default settings and configuration. For problems that are limited to the app only, this procedure should be able to fix it. It’s a very effective procedure yet pretty safe for your phone and data. Here’s how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Snapchat. 
  5. Tap Storage. 
  6. Touch Clear cache. 
  7. Touch Clear data and then tap OK to confirm. 

After this, launch the app and see if error ‘snapchat keeps stopping’ still pops up. If it still does, then move on to the next solution. 

ALSO READ: Samsung Galaxy A50 can’t connect to WiFi. Here’s the fix.

Third solution: Uninstall Snapchat and reinstall it

Uninstalling the app will remove all its associations with other applications and the firmware. All of its cache and data files will likewise be deleted. After doing so, reinstall the app to make sure you’re using the latest version on your phone. Here’s how you uninstall Snapchat: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Snapchat. 
  5. Tap Storage. 
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall. 
  8. Confirm that you want to remove the app from your phone. 

To reinstall Snapchat, follow these steps: 

  1. From the home screen, pull up the app drawer. 
  2. Find and then tap Google Play Store. 
  3. In the search field, key in ‘snapchat’ and then hit search. 
  4. Tap Snapchat and then touch Install. 
  5. Once the installation is complete, tap Open.

After doing this, try to launch the app. Most of the time, these are the things you need to do to make a third-party application work perfectly again without crashing. However, if the ‘Snapchat keeps stopping’ error continues to show after all this, then the problem could already be with the firmware and the app crashes is just a result of such problem. 

ALSO READ: Samsung Galaxy A50 can’t send or receive text messages. Here’s the fix.

Fourth solution: Master reset your phone

If the problem continues, then a reset will be necessary at this point. All app-related issues will be fixed by a reset. You just have to make sure to create a copy of your important files and data as they will be deleted and you may not be able to retrieve them after that. After the backup, remove your google account so that you won’t be locked out. When ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A50 that keeps popping the ‘Snapchat keeps stopping’ error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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