Samsung Galaxy smartphone won’t boot up or turn on past Samsung logo issue can be addressed by booting up the device via Safe Mode. Otherwise, troubleshoot your Samsung device further using the possible solutions we have mapped out below.
Troubleshooting Samsung Won’t Boot Up or Turn On Past Galaxy Screen
(For Samsung Galaxy S4 or older, including Galaxy S3, Galaxy S2, Galaxy Alpha, Galaxy Note 3, Galaxy Note 2, Galaxy rugby, core 2 duo, and more).
In a situation where your Samsung smartphone won’t boot past the Samsung logo, the issue is most likely caused by the Android OS being corrupt or a corrupt app.
When the device failed to boot up normally, the first thing to try is to boot up your Samsung using safe mode:
- Turn your Samsung off completely.
- Hold your power button to turn the device back on, then repeatedly tap the Menu key (the button on the bottom left of your phone).
- Once the phone is powered on, you will see “Safe Mode” on the bottom left corner of the screen.
If your device was able to boot up successfully using Safe Mode, try uninstalling any recent apps you’ve downloaded and test your phone by restarting it. If that worked then you’re done with this issue. If your device still won’t turn on unless you activate Safe Mode, then follow this guide on how to backup and restore your device. This will fix any software issues causing this problem.
If you weren’t able to turn on your device using Safe Mode after trying multiple times, then that means the software is corrupt beyond recovery and you will have to factory reset your Samsung using Recovery Mode. This will unfortunately delete all content stored on your Samsung, but will make it working again. For a detailed step-by-step guide on how to factory reset your Samsung using Recovery Mode click here.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful.
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