How To Fix A Samsung Galaxy That Won’t Turn On

If your Samsung Galaxy won’t turn on, there are several steps you can try. First, make sure it has enough charge by connecting it to a power source. If the battery icon appears on the screen, wait a bit longer before trying to turn it on. 

Next, check the charging cable and adapter by testing them on another device. You can also try soft resetting the device or booting it into safe mode. 

If none of these steps work, there may be hardware or liquid damage, and you should take your phone to a service center for repairs.

First solution: Charge the device

Charging the device is important in fixing the issue of a Samsung Galaxy that won’t turn on because it ensures that the device has sufficient battery power to operate. A depleted battery could be the reason why the phone isn’t turning on. 

samsung galaxy charging

By charging the device, you eliminate the most common and simplest cause of the problem, allowing you to focus on other possible issues if it doesn’t resolve the situation.

To charge a Samsung Galaxy device that won’t turn on, follow these steps:

  1. Connect the charging cable to the charging port on your device. The charging port is typically located at the bottom of the phone.
  2. Plug the other end of the charging cable into an appropriate power adapter.
  3. Plug the power adapter into a wall outlet or a reliable power source.
  4. Wait for a few minutes to allow your device to charge. You should ideally see the battery charging icon appear on the screen if the device is still functioning. If there’s no response initially, let it charge for at least 30 minutes before attempting to turn it on again.

Please note, if the device doesn’t show any signs of charging after following these steps, it’s important to test different charging cables and adapters, or inspect the charging port for damage or debris.

Second solution: Soft reset the device

Soft resetting a Samsung Galaxy device can help to resolve issues like freezing or unresponsiveness. Here’s how to perform a soft reset:

samsung galaxy force restart
  1. Press and hold the Power button and the Volume Down button simultaneously.
  2. Keep holding both buttons for approximately 10-15 seconds, or until the device vibrates and restarts.
  3. Release both buttons once the Samsung logo appears on the screen.

Your device will now boot up as normal, and the soft reset should fix any temporary software glitches that may be causing your Galaxy to not turn on. Note that a soft reset does not delete any data or apps from your device, making it a safe troubleshooting step.

Third solution: Check the charging cable and adapter

Checking the charging cable and adapter is essential to ensure they are not the cause of your Samsung Galaxy not turning on. Follow these steps to check them:

samsung galaxy charging cable charger
  1. Visually inspect the charging cable and adapter: Look for any signs of damage, such as frayed wires, bent connectors, or other visible issues that may prevent them from working properly.
  2. Check the charging port: Look at your device’s charging port to ensure there is no debris or damage that could be affecting the charging process.
  3. Test the charging cable and adapter with another device: Connect the charging cable and adapter to a different compatible device to see if they charge it properly. If they do, it’s unlikely that they are causing the issue with your Samsung Galaxy.
  4. Try alternative charging cable and adapter: Connect your Samsung Galaxy to a different charging cable and adapter that you know works with other devices. If your device starts charging or turns on with the alternative cable and adapter, it indicates the original cable or adapter is faulty and needs to be replaced.

Fourth solution: Take phone to service center

If you have tried all possible troubleshooting steps and your Samsung Galaxy still won’t turn on, it’s best to take your phone to an authorized service center

samsung galaxy store

The professionals at the service center will diagnose the problem and determine if there are any hardware or deeper software issues causing the device to not function properly. 

They can provide you with an appropriate repair solution, which may involve replacing internal components or conducting further in-depth software fixes, depending on the nature of the problem. 

Additionally, if your device is still under warranty or has insurance coverage, the repairs, or even a device replacement, may be covered at little to no cost to you, depending on the terms of the coverage.


What should I do if my Samsung Galaxy won’t turn on?
Start by charging your device and checking the charging cable and adapter. If that doesn’t work, try a soft reset, booting your device into safe mode, and checking for liquid damage. If there’s still no response, consider taking your device to a service center.

How do I perform a soft reset on my Samsung Galaxy? 

To perform a soft reset on a Samsung Galaxy, press and hold the Power button and the Volume Down button simultaneously for about 10-15 seconds until the device vibrates and restarts.

Can a Samsung Galaxy still turn on if there’s liquid damage? 

It’s not guaranteed, but in some cases, a Samsung Galaxy with liquid damage may still turn on if dried properly. However, it’s highly recommended to take the device to a professional to inspect and repair any internal damage caused by the liquid.

How long should I charge my Samsung Galaxy before trying to turn it on?

It’s advisable to charge your Samsung Galaxy for at least 30 minutes before attempting to turn it on, as devices with significantly drained batteries may require some time to gather enough charge to power on.

Will a factory reset help fix a Samsung Galaxy that won’t turn on? 

A factory reset may help, but it’s not guaranteed for all cases. If your device can be booted into recovery mode, you can try performing a factory reset there. Be cautious, as a factory reset will delete all

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