Samsung Galaxy S10e Help Guides

Samsung Galaxy S10e

What issue are you experiencing?

Getting Started

Home screen, Display & Notifications

  • Not receiving text messages
  • Can't send or receive picture messages
  • Messages displayed in the wrong order
  • How to block text messages

Settings, Maintenance & Security

Screen Time & Family Sharing

  • How to factory reset your Samsung Galaxy S10e
  • How to Master Reset or Hard Reset Samsung Galaxy S10e
  • How to enable or disable Safe Mode on Samsung Galaxy S10e
  • How to replace Samsung Galaxy S10 wireless charger / NFC pad
  • How to fix Galaxy S10 that won't turn on
  • What to do if your Samsung Galaxy S10 is overheating?
  • What to do if your Samsung Galaxy S10 has a virus infection popup?
  • Fast charging feature no longer works on Samsung Galaxy S10
  • How to get rid of Samsung Galaxy S10’s random freezes
  • How to replace Samsung Galaxy S10 battery
  • How to replace Samsung Galaxy S10 loudspeaker module
  • How to fix not charging issue
  • How to perform a backup & restore
  • How to perform a hard reset
  • How to configure APN settings
  • How to enable USB debugging
  • How to activate developer mode
  • How to hide number from outgoing calls
  • How to fix screen flickering issue

Recent Guides

How to fix Samsung Galaxy S10e that keeps rebooting on its own

By Harold | 12 April 2019

Aside from freezes and lags, another most dreaded performance issue that some Samsung Galaxy S10e owners have been complaining about is that their phone keeps rebooting for no reason at all and by itself. Random reboots can be a sign of a minor firmware problem or it could also be due to a hardware issue

Samsung Galaxy S10e stuck on Black Screen of Death

By Harold | 12 April 2019

You can almost expect that when a high-end device like the Samsung Galaxy S10e gets stuck on the black screen of death, it’s a firmware issue provided there are no signs of physical and/or liquid damage. The main characteristics of this problem is, of course, black screen which would seem like the phone is powered

Facebook keeps crashing on Samsung Galaxy S10e

By Harold | 13 March 2019

Some owners of the Samsung Galaxy S10e have been complaining because Facebook keeps crashing on their device. Issues like this occur from time to time but more often than not, it’s just an issue with the app itself. Facebook is no longer a pre-installed app on Galaxy devices so at some point, you should have