If the Wi-Fi keeps dropping on your Samsung Galaxy S10, it could mean that your phone has a minor issue with its radios or it could be a sign of a firmware problem. Thus, it is also possible that the Wi-Fi issue is inflicted by a buggy software if the problem emerged after Android 10 update.
Most of the time, this kind of problem isn’t really that serious especially if you were able to use your phone with a stable Wi-Fi connection prior to this problem. Needless to say, you can fix this problem on your own without any help from a tech.
In this post, I will walk you through in troubleshooting your Samsung Galaxy S10 with Wi-Fi connection that keeps dropping. We will consider every possibility and rule them out one by one until the problem is fixed. So, if you’re one of the owners of this device and are currently being bugged by a similar issue, continue reading as this post may be able to help you one way or another.
Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.
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Fixing Galaxy S10 with Wi-Fi that keeps dropping
There are only a few procedures you need to do to determine if this is an issue with the firmware or the hardware. That’s all you need to know before you decide to bring the phone back to the store or shop to get the problem fixed in case you can’t fix it on your own. But as long as your phone doesn’t have any signs of physical or liquid damage and that the firmware hasn’t been modified in any way, then you can fix this issue by doing these procedures…
First solution: Force restart your Galaxy S10 to fix Wi-Fi that keeps disconnecting.
It is always possible that the Wi-Fi issue you’re currently experiencing is due to a minor firmware issue or even a glitch. This has happened to me before wherein my phone was working perfectly fine and then all of the sudden the Wi-Fi dropped. I reconnected thinking it was just a one-and-done issue like many minor problems but it happened again. What fixed it was this procedure. It’s a simulated battery pull procedure that refreshes your phone’s memory and reloads all apps and services. It’s very effective in fixing minor firmware issues which could be the case with your phone right now. To do this, follow these steps:
- Press and hold the volume down button and don’t release it yet.
- While holding it down, press and hold the power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy S10 shows on the screen.
After doing this procedure, observe your phone closely to know if the Wi-Fi connection still keeps dropping or you can’t connect to Wi-Fi at all. If the Wi-Fi issue persists, move on to the next attainable solution.
Second solution: Refresh internet connection to fix Wi-Fi keeps dropping issue on Galaxy S10.
Electronic devices have to be refreshed from time to time and the same is true with your modem or router. There are times when the connection drops because the network device is no longer working properly and that could be the case here. Therefore, it’s best to refresh your connection by power-cycling your network device. Of course, this is only applicable if the Wi-Fi network you’re having problems with is your own. Here’s what you need to do:
- Unplug your modem or router from the power source.
- Leave it without power for a minute or two.
- After which, plug the device back in and wait until it broadcasts the signal.
- Let your phone reconnect to the network and see if the problem continues.
Continue using your phone to know if the Wi-Fi connection still drops even after this because if it still does, you need to move on to the next solution.
Third solution: Reset Network Settings on your phone to fix Wi-Fi that keeps dropping.
After refreshing the connection by power-cycling your network devices and the Wi-Fi issue continues to bug you, then it’s time to refresh the connection within your phone. You just have to bring all network settings back to their default configurations and most of the time, provided the problem isn’t due to a hardware issue, this will be fixed by this procedure. This is how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner of the screen.
- Scroll to and tap General management.
- Tap Reset.
- Touch Reset network settings.
- Tap Reset settings.
- Enter your PIN, Password or Pattern.
- Tap Reset again.
After doing this procedure, continue using your phone to know if the Wi-Fi issue is already fixed. If you can’t connect to Wi-Fi, it keeps on disconnecting, or the Wi-Fi connection continue to keep dropping, try the next solution.
Fourth solution: Backup your files and reset your Galaxy S10.
This is your last resort and most of the time it will fix problems that are due to apps or firmware issues. Doing this will rule out the possibility that the Wi-Fi problem is just an issue with the firmware and if the problem continues after this, then that’s the time you have to bring the phone back to the store or shop so that a technician can fix it for you.
However, before the reset, make sure to create a backup of your important files and data as they will all be deleted. Also, don’t forget to remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. Once everything is in order, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Samsung Galaxy S10 logo shows on the screen, release all keys.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Galaxy S10 with Wi-Fi connection that keeps dropping. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!