Samsung Galaxy S10 Plus can’t send text messages. Here’s how to fix it.

If a high-end device like the Samsung Galaxy S10 Plus can’t send text messages, the problem could be just due to a minor issue especially if it was working fine prior to the issue. However, it is also possible that it’s a sign of a hardware problem when there’s an apparent sign of physical and/or liquid damage on the device.

As the owner, you should perform some basic troubleshooting procedures to determine the reason why the problem is happening. Once you know the reason why, it would be a lot easier to fix it. That’s why if you’re one of the owners of this device and are being bugged down by this issue, continue reading this article as I will walk you through in troubleshooting your device.

But before we move on to our troubleshooting, if you found this post while looking for a solution to a different problem, then visit our Galaxy S10 Plus Help Guides page for we have already solved several common issues with this phone. Look for issues that are similar with yours and feel free to use our solutions.

Fixing Galaxy S10 Plus that can’t send text messages

When troubleshooting a smartphone that can’t send text messages, you have to be thorough so that you cannot skip a single detail that might fix the problem. With that being said, here’s what you need to do to fix this problem.

First solution: Force restart your Galaxy S10 Plus

Since we don’t know what the problem really is, the first thing you must do is to force restart your phone as it could be just a result of a minor glitch in the system. I personally encountered this issue before and this procedure is what fixed the problem for me. It might work for you, too. To do this, press and hold the volume down button and the power key for 10 seconds or until the logo is displayed on the screen.

Once the phone has rebooted successfully, open your text messaging app, compose a text message and then send it to your own number so that you would know if the it goes through and if you can receive it. If your Galaxy S10 Plus still can’t send text messages after this procedure, then move on to the next solution.

MMS won’t send on Samsung Galaxy S10 Plus

Second solution: Check the signal indicator of your phone

The signal indicator will immediately tell you if your phone is getting good reception or or because if it only has one or two bars of signal, then that could be the reason why you can’t send text messages. Your phone has to be constantly connected to your service provider’s network so that you can enjoy texting and calling services. If it gets disconnected more often, that’s the reason why the texting service fails on your phone.

Aside from checking the signal indicator, you also have to check if there’s an airplane icon beside it because if there is, it’s obvious that the Airplane mode is enabled, which means all wireless communications in your phone are disabled. To regain the service, disable the Airplane mode:

  1. Swipe up from the top of the screen.
  2. Look for the Airplane mode icon and tap on it.

It should be grayed out so your phone could regain wireless services. After making sure your phone has good reception and that the Airplane Mode isn’t enabled, try sending a message. If your Galaxy S10 Plus still can’t send text messages after this, then it’s time to troubleshoot the firmware.

Third solution: Reset Network Settings on your Galaxy S10 Plus

Resetting the network settings in your phone will fix any network-related issues including this. It’s kind of general troubleshooting procedure but it’s actually very effective in fixing similar issues. Here’s how it’s done:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

Once you’ve successfully reset the network settings and your phone still can’t send text messages, then try the next solution.

Samsung Galaxy S10 Plus Black Screen of Death issue

Fourth solution: Delete the system cache

All apps and network services have their own cache created by Android and store in the cache partition. These small files are used by the system to make your device work smoothly but there are times when they get corrupted. And when that happens, a lot of issues may occur and that could be the reason why your Galaxy S10 Plus can’t send text messages. So, to rule this out, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Wait for you phone to boot up successfully and once it becomes active, compose a text message and send it to your number. If your phone still can’t send text messages after this, then you will have to reset your phone.

Fifth solution: Perform the Master Reset

The master reset will fix almost all problems with the software including this one. At this point, you have no other choice but to do it especially if you badly need to use the texting service. So, create a backup of your important files and data by moving them into your SD card or computer. After that, remove your Google account from your phone so that you won’t be locked out after the reset. If you’ve also set up your Samsung account, remove that as well. After which, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

RELEVANT POSTS: