What to do if Galaxy S10 Twitter Crashes When Opened

Some Samsung Galaxy S10 owners have reported to be getting the error “Unfortunately, Twitter has stopped” when they open the app. Well, the error means that the app has crashed and it could be just an issue with the Twitter itself. There were several instances already wherein millions of users encountered the error at the same time and that’s the case with your phone, then you really don’t have to do anything as the problem will be fixed on its own after an hour or two. 

On the other hand, if it’s not a widespread problem, then the issue could be with your phone only. It means that you can do something about it to fix the problem and get rid of the error. And in this post, we will do just that. I will walk you through in troubleshooting your Galaxy S10 that keeps showing the ‘Twitter has stopped’ error when you open the app. Let’s consider all possibilities and rule them out one by one until the problem is fixed. So, continue reading as this article may be able to help you one way or another. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy S10 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar with yours and feel free to use our solutions.

Fixing Galaxy S10 with ‘Twitter has stopped’ error

App-related problems occur from time to time and while they’re pretty annoying, they’re actually not that hard to fix. However,  you have to be thorough in your troubleshooting so as not to lose some files or data. That being said, here are the things you need to do to try and fix the ‘Twitter has stopped’ error…

First solution: Force restart  your Galaxy S10

When it comes to troubleshooting app issues, it’s best to begin with the forced restart because it’s always possible that the cause of the problem is a minor firmware issue or a glitch. The forced restart is actually a simulated battery removal that refreshes your phone’s memory and reloads its apps and services. It’s very effective in fixing minor and temporary firmware issues. Here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the Volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

When your phone has finished restarting, open the app and see if the ‘Twitter has stopped’ error still shows. If it still does, then try the next solution. 

Second solution: Clear the cache of Twitter app

All apps have their own cache. It’s a small file used by the firmware so that the app will run smoothly after the first use. There are times when the cache for said app gets corrupted and when this happens, you may encounter this error. The best thing you can do to rule out this possibility is by clearing or deleting the cache of the app. You’re technically not just deleting the cache but you’re also replacing it with a new one. Here’s how it’s done on your Galaxy S10: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear cache. 

After this, open the app again and see if the ‘Twitter has stopped’ error still pops up. If it still does, then try the next method. 

Third solution: Delete the data files of the Twitter app

Aside from the cache, the system also creates data files that often contain users’ settings and preferences for the said app. These files can also get corrupted and may result to this problem. So, after replacing the cache and the ‘Twitter has stopped’ error continues, you will have to delete the data files to reset the app. This is how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear data and then tap OK to confirm. 
  7. Restart your phone to release some RAM. 

Once your phone has successfully restarted, open the app to see if the ‘Twitter has stopped’ error still shows and if it still does, try the next solution. 

Fourth solution: Uninstall Twitter and then reinstall it

It is possible that the ‘Twitter has stopped’ error is just a result of a compatibility issue between the app and the firmware but instead of just updating the app, it’s best to uninstall it completely from your phone and then reinstall it. 

Uninstalling the app will remove all its associations with the firmware and other apps. Twitter is a popular application and some of its services may be used by other apps. Here’s how you uninstall the app: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall
  8. Confirm that you want to remove the app from your phone. 

After uninstalling it, you may restart your phone and then follow these steps to reinstall it: 

  1. From the home screen, pull up the app drawer. 
  2. Find and then tap Google Play Store. 
  3. In the search field, key in ‘twitter’ and then hit search. 
  4. Tap Twitter and then touch Install
  5. Once the installation is complete, tap Open.

If the ‘Twitter has stopped’ error still shows after this, then move on to the next solution. 

Fifth solution: Backup your files and reset your phone

After doing the procedures above and your Galaxy S10 is still showing the ‘Twitter has stopped’ error when you open the app, then you have no other choice but to reset your phone. A reset will fix this problem for sure, however, take a little time backing up your important files and data as they will be deleted. After the backup, remove your Samsung and Google accounts so that you won’t be locked out of your device. Here’s how your remove the Google account: 

  1. From the Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Accounts and backup.
  4. Tap Accounts.
  5. Select the appropriate Gmail address. If there are multiple accounts, make sure to pick the one you want to remove from the device.
  6. Tap Remove account.
  7. To confirm, review the notification then tap Remove account.
  8. Restart your phone to refresh the memory.

Once everything is in order, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes‘ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now‘ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy S10 that keeps on showing the error “Unfortunately, Twitter has stopped” when you open the app. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices. So, if you have other issues, you may visit our Help Guides page so you can check by yourself the articles we’ve already published that contain solutions to common problems. Also, we do create videos to demonstrate how things are done on your phone. Visit our Youtube Channel and please subscribe to it. Thanks. 

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