Samsung Galaxy Note 9 WiFi Keeps Dropping. Here’s the Fix!

Having WiFi keeps dropping issue on your Samsung Galaxy Note 9 phone? Check out this post…

If your Samsung Galaxy Note 9 is connected to a WiFi network but suddenly drops the connection, the problem could either be with the network or your phone itself. There are times when problems like this occur to a minor glitch but it’s also possible that it’s due to a serious problem with the phone.

For you to understand this problem better and eventually fix it, you need to troubleshoot your phone. Based on experience, this kind of problem is often minor as long as it’s not a result of either physical and/or liquid damage. With that being said, continue reading as this article may be able to help you one way or another.

But before we move on, if you happen to find this article while looking for a solution to a different problem, then make sure you visit our Galaxy Note 9 Help Guides for we have already solved many issues with this phone. Odds are that we’ve already tackled your problem in one of our articles so try to find issues that may be similar to yours.

Troubleshooting WiFi keeps dropping issue on Galaxy Note 9

Going back to our troubleshooting, here are the things you have to do if your Samsung Galaxy Note 9 keeps dropping its WiFi connection:

  1. Perform the Forced Reboot procedure first
  2. Reboot your network equipment if possible
  3. Reset Network Settings
  4. Reset All Settings
  5. Perform the Master Reset

Now that I’ve already enumerated every step you have to take, it’s time to explain them one by one.

Performing the forced restart must be the first thing you need to do as this problem could be just a result of a minor glitch in the system or services. I personally encountered similar issue before that was fixed by a normal reboot but I suggest to do the forced restart as it’s far more effective. Just press and hold both volume down and power keys at the same time for 10 seconds or more. Your Note 9 will turn off and back on after doing this and then try to see if Wifi still drops from time to time. Just continue using your phone like you normally do. If it still does, then try the next solution.

Restart  your network equipment if you’re having problems with your own network. For instance, if you’re having problems with your home network, you can just unplug your modem and/or router for a minute or two and them plug them back in and have your phone reconnect to the same network. Observation is key to solving this problem so continue using the phone and wait for the problem to occur. If the issue isn’t fixed by this, then it’s time to step up in your troubleshooting.

Reset Network Settings to refresh your phone’s connection to the network. This is pretty easy to do and very effective in dealing with network-related issues and you don’t have to worry about your files or data as none of them will be deleted. Only the settings of all network functions will be reset back to default but aside from that, nothing will be touched. Here’s how it’s done…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

If the Wifi connection continues to drop even after doing this, then try the next procedure.

Reset All Settings in your phone as it might be an issue with the phone’s configuration. In other words, you have to bring all settings back to their factory default and see if the phone still has an issue with its connection. This procedure has similar effect to that of the factory reset only that no files will be deleted just the settings yet it’s very effective in fixing almost all software and settings-related issues. Here’s how it’s done on your Note 9…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  4. If you have set up a PIN, enter it.
  6. The device will restart to perform the reset of settings.

Backup important files and perform the Master Reset if Wifi still keeps dropping even after doing all those procedures. This will rule out all possibilities that this problem is with the firmware or software-related. Most of the time a reset will fix issues like this but then there’s always the possibility that the problem is actually due to a hardware issue that’s why before you decide to bring the phone to the shop for the tech to check, you must perform this procedure first. But make sure to create a backup of your important files and data as they will all be deleted during the process…

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

If your WiFi still keeps dropping on your Galaxy Note 9 from time to time and it only happens to this phone, then you must bring it to the shop so that the technician can check it for you.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!