Samsung Galaxy Note 9 shows “Unfortunately, Settings has stopped” error

The error message “Unfortunately, Settings has stopped” on your Samsung Galaxy Note 9 means that an application called Settings has crashed for some reason. It could be due to some third-party applications that have gone rogue or a firmware issue. The thing is that, it’s a bit more serious when compared with similar issues concerning other apps because Settings covers almost everything in your phone. It’s a core application and it needs to work without a hitch for your phone to work properly.

When your phone gets this error, you may feel that the device is sluggish and it could be accompanied by freezes, lags and even random reboots. That’s how serious this error message is and you may not be able to change some settings in your device because the moment you do, this error shows up. You need to address this immediately so you can continue using your phone without having problems like this. Continue reading as this post may be able to help you fix the issue.

Before we go any further, if you’re looking for a solution to a different problem, then visit our Note 9 Help Guides for we have already addressed some of the most common issues with this phone. We may already have articles on our site that could help you fix your phone.

Here are the things you should do if your Galaxy Note 9 keeps showing the “Unfortunately, Settings has stopped” error…

Forced Reboot

If it’s the first time that you get the error message while using your phone, then perform the forced reboot as it might be just due to some glitches. In so doing, you’re refreshing your phone’s memory as well as reloading its apps and services. If the error is indeed due to a minor issue with the firmware, then this procedure is all you have to do. Here’s how it’s done…

  1. Press and hold the volume down button.
  2. Now, while holding the volume down, press and hold the power key as well.
  3. Keep both keys held down together for 10 seconds or more.

Your Note 9 will reboot like when you do the normal restart procedure and once it becomes active, try to use it like you normally do and see if the error still shows up. If it does, then the problem could be more serious than we thought. Move on to the next procedure.

Use your phone in Safe Mode

We need to know how your phone performs when only the pre-installed apps and core services are running. For this, you need to run your phone in Safe Mode to temporarily disable all third-party applications. Here’s how to restart your Note 9 in Safe Mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

Once the phone boots up in safe mode, try to check if the error still shows up by going into settings. If it doesn’t, then some of your third-party apps may have something to do with it. You need to find out which of the apps cause the problem and uninstall them. However, if the error continues to show up even in safe mode, then it means it’s a problem with the firmware. Try the next procedure.

Wipe Cache Partition

Among the most common causes of this problem is a corrupt system cache or at least in this case, it’s another possibility. To rule this out, you need to wipe the cache partition to delete and replace the system cache. Don’t worry, none of your files and data will be deleted if you did this…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Your device will take a little longer to boot up after this so wait for it to become active and then try to see if the error shows up or not and if it still does, then you have no other choice but to perform a master reset.

Backup files and reset your Note 9

As long as you still have the stock firmware in your phone, you can fix this problem  by doing the master reset. However, make sure to make a backup of your important files and data before the reset because they will be deleted especially ones that are saved in your phone’s internal storage.

After the backup, follow these steps to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

You cannot reset your phone via Settings because the app crashes the moment you open it. This is the best option you have and I hope it fixes your phone.

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