Samsung Galaxy Note 9 Reset Guide: How to Factory Reset, Forced Restart, Reset All Settings, Reset Network Settings

A reset will always come handy if you encounter problems with your device. There’s more than one kind of reset and that’s the same across all Samsung devices. So, if you’re an owner of the Samsung Galaxy Note 9, you should be able to learn how to perform Factory Reset, Master Reset, Soft Reset, etc. Most of the time we use these procedures to address firmware-related problems but they can actually help you fix any sort of problem that may  happen while you’re using your phone.

In this post, I will share with you the step-by-step procedures for every kind of reset that may have great impact to your phone’s performance. So, if you’re new to Android, continue reading as you will surely learn a lot of things.

Now, before we move on to our tutorials, if even you found this post while trying to find a solution to a different problem, visit our Galaxy Note 9 Help Guides for we have already addressed some of the most common problems with this device. We may have already published articles that may help you fix the issue with your phone.

How to Soft Reset (Forced Restart) Galaxy Note 9?

The soft reset or forced restart will come in handy if your phone’s system or firmware has crashed of if it has the Black Screen of Death (BSoD) issue wherein it would no longer respond or turn on. Such kind of problem may seem like a very serious hardware issue but the best solution to it is this procedure. To do this, you just have to press and hold down the Volume down and Power keys at the same time for 10 seconds or more. Your Galaxy Note 9 may then reboot like it normally does but its memory will be refresh and its apps and services reloaded. If your phone won’t respond after the first try, then perform the same procedure a few more times and if still not, then try this instead:

  1. Press and hold the volume down button and don’t release it.
  2. Now, press and hold the power key while holding down the volume down button.
  3. Keep both keys held down together for 10 seconds or more.

It’s basically the same as the first procedure only that this time, we’re making sure that the power key is pressed and held after the volume down rocker because doing it otherwise won’t give you similar results.

How to Reset Network Settings on Galaxy Note 9?

If you have issues connecting to any wireless network and you don’t know the reason why, then you can simply reset the network settings of your device so refresh everything connection. Resetting network settings resets all data connections back to the out of the box factory defaults. The following changes will occur by performing a reset of network settings.

  1. Stored Wi-Fi networks will be deleted.
  2. Paired Bluetooth devices will be deleted.
  3. Background data sync settings will be turned on.
  4. Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  5. Network selection mode will be set to automatic.

Only the mobile data will be left enabled once the network settings are reset. So, if you’re previously connected to a WiFi network, you will have to enable it again and allow your phone to scan the area for available hotspots and then reconnect to the network. With all that being said, here’s how you reset network settings in your Note 9:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

How to Reset All Settings in your Galaxy Note 9?

This is the closest thing to the Factory Reset. In fact, it gives almost all the benefits of a reset but minus the hassle in backing up your files and data because by doing this you’re bringing the device back to its default configurations but all your files and data will remain. If you’ve changed or messed up some settings in your phone and you don’t know what their default values are, you can simply perform this procedure to make your phone like new again.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS.
  6. The device will restart to perform the reset of settings.

How to Factory Reset Samsung Galaxy Note 9?

Factory reset is the term we use for a reset that’s done through the Settings menu. Your phone should be working properly to be able to perform this procedure and that means that it should power on and boot up to the Home screen. The Settings app or menu should also be working properly because if it crashes, there’s no way for you to do this. Also, all your files and data will be deleted if you did this method so make sure to create a backup of your important files including your pictures, videos, music, etc. prior to performing the reset.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts > Backup and restore.
  3. Tap the following sliders to desired setting:
    • Back up my data
    • Automatic restore
  4. Tap the Back key (bottom right) until you reach the main Settings menu.
  5. Tap General Management > Reset > Factory data reset.
  6. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  7. If you have screen lock turned on, enter your credentials.
  8. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  9. Wait for the device to reset.

You will have to set up your phone like new after doing this procedure.

How to perform the Master Reset on Galaxy Note 9?

This is basically the same as the Factory Reset only that it’s performed differently and this is the procedure you need to perform if your phone is not working properly or can’t boot up to the home screen. For instance, if your Galaxy Note 9 is stuck on the logo or won’t continue to boot up, you can restart it into the Recovery Mode and perform this procedure. But just like the other reset, all your files and data including your apps and those that are saved in your phone’s internal storage will be deleted. So, if your phone malfunctioned just before you can create a backup of your important files and you decided to perform this procedure, they will all be gone after the reset.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

There you have it! These are the kinds of resets you need to learn if you’re an owner of the Samsung Galaxy Note 9 or another Galaxy device for that matter. I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!