Samsung Galaxy A50 Shows the Error Why Does My Spotify Keep Pausing

For users who love to stream music through Spotify, the error message why does my Spotify keep pausing would mean a big problem for them. It’s because when that error pops up, the app will close and it’s a sign that it has crashed or stopped responding.

While app crashes are pretty annoying because they often occur when you’re about to use the app, they’re not really that hard to fix, especially if you’re dealing with a third-party application. 

So, in this post, I will walk you through in troubleshooting your Samsung Galaxy A50 that keeps on showing the error why does my Spotify keep pausing. Let us try to consider every possibility and rule them out one by one until we can figure out what the problem really is and hopefully be able to fix it.

If you’re one of the owners of this phone and are currently being bugged down by the same issue, continue reading as this article may be able to help you one way or another. 

Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device.

We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Troubleshooting Galaxy A50 with ‘Spotify keeps stopping’ error

When troubleshooting a phone with a spotify app that keeps on crashing, you must be ready to accept the fact that your download playlists, if you’re a premium user, may end up being deleted. So, if the problem is fixed, you may have to download them again to be able to play them offline. With that, here’s what you need to do to fix Spotify that keeps on stopping: 

First solution: Forced restart your phone

If it’s the first time that you encounter such error, then the first thing that you have to do is to force restart your device. It’s a simulated battery removal that will refresh your phone’s memory as well as reload all its apps and services. If this is just a result of a minor firmware issue or glitch, then the forced restart will take care of it. Here’s how you do it: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

Once your phone has successfully rebooted, try to launch the app and see if the ‘Spotify keeps stopping’ error still shows. If it does, move on to the next solution. 

ALSO READ: Fix your Samsung Galaxy A50 that’s stuck on the Black Screen of Death

Second solution: Clear the cache and data of Spotify app

Now this procedure will reset the app back to its default settings and configuration. All its cache and data files will be deleted and that includes your download playlists and tracks. But don’t worry, as long as you remain a premium user, you can still redownload those tracks to be played locally. This is how you reset Spotify on your Galaxy A50: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Spotify. 
  5. Tap Storage. 
  6. Touch Clear cache. 
  7. Touch Clear data and then tap OK to confirm. 

Once the app reset is done, launch the app and see if the ‘Spotify keeps stopping’ error still pops up. 

ALSO READ: Samsung Galaxy A50 can’t send or receive text messages. Here’s the fix.

Third solution: Uninstall Spotify and then reinstall it

Spotify is being updated regularly but there are times when issues like this don’t get fixed by simply updating the app. So, instead of attempting to update it, it’s best to just uninstall it from your device to remove all its cache and data files, as well as its associations with the firmware and other apps. Here’s how you do that: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps. 
  4. Find and tap Spotify. 
  5. Tap Storage. 
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall. 
  8. Confirm that you want to remove the app from your phone. 

Once you’ve finished uninstalling Spotify, follow these steps to reinstall it: 

  1. From the home screen, pull up the app drawer. 
  2. Find and then tap Google Play Store. 
  3. In the search field, key in ‘spotify’ and then hit search. 
  4. Tap Spotify and then touch Install. 
  5. Once the installation is complete, tap Open.

Most of the time, app issues are fixed by either the second or the third solution, especially if you’re dealing with a third-party app. However, if the problem continues after this, then it’s a clear sign that the problem is not with the app but with the firmware. And the app crashes are just one of the results of the problem. Try the next solution if that’s the case. 

ALSO READ: Instagram keeps stopping on Samsung Galaxy A50. Here’s the fix.

Fourth solution: Master reset your phone

A reset will be able to fix any app issues including the ‘spotify keeps stopping’ error. But before you actually reset your phone, it’s best that you create a backup of your important files and data as they will be deleted. You may have a hard time retrieving them after the reset or not at all.

After the backup, don’t forget to remove your Google account because a lot of users get locked out as they didn’t know their google ID and password and they did not remove their accounts prior to the reset. 

When ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A50 that keeps showing the ‘Spotify keeps stopping’ error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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