Samsung Galaxy A10 keeps showing the “Twitter keeps stopping” error

The Twitter for Android is being updated regularly to make sure the app works properly on every smartphone that uses it. But regardless of how frequent the updates are, there would always come a time when the app would crash. That seems to be the case with some owners of the Samsung Galaxy A10 who reported to be getting the ‘Twitter keeps stopping’ error after the recent firmware update. 

The error message basically means that the app has stopped or keeps on crashing. While it’s an annoying issue since you’d only be able to notice it when you use the app, it’s not really that hard to fix. In fact, you may only need to do one or a couple of procedures to make the app work perfectly again. If you’re an owners of this device and are currently being bugged by the same issue, continue reading as this post may be able to help you. 

Before anything else, if you are looking for a solution to a different problem, then drop in on our Galaxy A10 Help Guides page for we have already solved some of the most common problems with this device. Try to find issues that are similar to yours and feel free to use our workarounds and solutions. 

Fixing Galaxy A10 with ‘Twitter keeps stopping’ error

App-related problems occur from time to time and while they’re pretty annoying, they’re actually not that hard to fix. However,  you have to be thorough in your troubleshooting so as not to lose some files or data. That being said, here are the things you need to do to try and fix the ‘Twitter keeps stopping’ error…

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First solution: Force restart  your Galaxy A10

When it comes to troubleshooting app issues, it’s best to begin with the forced restart because it’s always possible that the cause of the problem is a minor firmware issue or a glitch. The forced restart is actually a simulated battery removal that refreshes your phone’s memory and reloads its apps and services. It’s very effective in fixing minor and temporary firmware issues. Here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the Volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

When your phone has finished restarting, open the app and see if the ‘Twitter keeps stopping’ error still shows. If it still does, then try the next solution. 

Second solution: Clear the cache of Twitter app

All apps have their own cache. It’s a small file used by the firmware so that the app will run smoothly after the first use. There are times when the cache for said app gets corrupted and when this happens, you may encounter this error. The best thing you can do to rule out this possibility is by clearing or deleting the cache of the app. You’re technically not just deleting the cache but you’re also replacing it with a new one. Here’s how it’s done on your Galaxy A10: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear cache. 

After this, open the app again and see if the ‘Twitter keeps stopping’ error still pops up. If it still does, then try the next method. 

Third solution: Delete the data files of the Twitter app

Aside from the cache, the system also creates data files that often contain users’ settings and preferences for the said app. These files can also get corrupted and may result to this problem. So, after replacing the cache and the ‘Twitter keeps stopping’ error continues, you will have to delete the data files to reset the app. This is how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear data and then tap OK to confirm. 
  7. Restart your phone to release some RAM. 

Once your phone has successfully restarted, open the app to see if the ‘Twitter keeps stopping’ error still shows and if it still does, try the next solution. 

Fourth solution: Uninstall Twitter and then reinstall it

It is possible that the ‘Twitter keeps stopping’ error is just a result of a compatibility issue between the app and the firmware but instead of just updating the app, it’s best to uninstall it completely from your phone and then reinstall it. 

Uninstalling the app will remove all its associations with the firmware and other apps. Twitter is a popular application and some of its services may be used by other apps. Here’s how you uninstall the app: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and then tap Apps
  4. Find and tap Twitter
  5. Tap Storage
  6. Touch Clear data and tap OK to confirm.
  7. Tap the back key once and then touch Uninstall
  8. Confirm that you want to remove the app from your phone. 

After uninstalling it, you may restart your phone and then follow these steps to reinstall it: 

  1. From the home screen, pull up the app drawer. 
  2. Find and then tap Google Play Store. 
  3. In the search field, key in ‘twitter’ and then hit search. 
  4. Tap Twitter and then touch Install. 
  5. Once the installation is complete, tap Open.

If the ‘Twitter keeps stopping’ error still shows after this, then move on to the next solution. 

Fifth solution: Backup your files and reset your phone

After doing the procedures above and your Galaxy A10 is still showing the ‘Twitter keeps stopping’ error when you open the app, then you have no other choice but to reset your phone. A reset will fix this problem for sure, however, take a little time backing up your important files and data as they will be deleted. After the backup, remove your Samsung and Google accounts so that you won’t be locked out of your device. Here’s how your remove the Google account: 

  1. From the Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Accounts and backup.
  4. Tap Accounts.
  5. Select the appropriate Gmail address. If there are multiple accounts, make sure to pick the one you want to remove from the device.
  6. Tap Remove account.
  7. To confirm, review the notification then tap Remove account.
  8. Restart your phone to refresh the memory.

Once everything is in order, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release all three keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy A10 that keeps on showing the error “Twitter keeps stopping” when you open the app. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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