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Samsung Galaxy S7 Help Guides

Samsung Galaxy S7

What issue are you experiencing?

Calls & Network

  • No service, Emergency calls only
  • Mobile data not working
  • Wi-Fi connection issues
  • Can’t receive incoming calls
  • Voicemail notification stuckĀ 
Messaging
  • Not receiving text messages
  • Can’t send or receive picture messages
  • Messages displayed in the wrong order
Apps & Software
  • Locked out of phone – forgot password
  • Applications crashing, lagging
  • GPS tracking issues
  • Activate “OK Google” voice command
  • USB connection to PC not working
How-to
  • How to perform a backup & restore
  • How to perform a factory reset
  • How to perform a hard reset
  • How to block incoming calls
  • How to block text messages
  • How to change default SMS app
  • How to configure APN settings
  • How to enable USB debugging

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