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Samsung Galaxy S6 Help Guides

Samsung Galaxy S6

What issue are you experiencing?

Network

  • No service, Emergency calls only
  • Mobile data not working
  • Wi-Fi connection issues
  • Can’t receive incoming calls
  • Dropped calls, calls disconnect
  • No sound on incoming calls or notifications
  • “New Voicemail” notification stuck
Messaging
  • Not receiving text messages
  • Can’t send or receive picture messages
  • Messages displayed in the wrong order
  • Receiving the same message repeatedly
Software
  • Applications crashing or being buggy
  • GPS navigation issues
  • Forgot password or pin code
  • Power button broken – unresponsive
  • “OK Google” voice command not working
  • USB connection to PC not working
How-to
  • How to block incoming calls
  • How to block text messages
  • How to perform a hard reset
  • How to perform a backup & restore
  • How to perform a reset to factory settings
  • How to change the default SMS app
  • How to configure APN settings
  • How to enable USB debugging
  • How to remove an account (e-mail or other)

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