Receiving the same text messages multiple times on your Samsung Galaxy S6 device could be annoying. This problem could be due to a server malfunction from your carrier provider’s end or a simple glitch on your device. Learn how to fix receiving same text repeatedly as you read further.
SMS is still one of the most used mediums for communication these days. A lot of people are still exchanging messages with use of the text messaging feature on their devices. But as you can see, it is inevitable not to experience any issues while using this feature on your smartphone.
Various factors could affect the text messaging service on your device. Poor signal reception, system updates, bugs and software errors are just a few that could trigger relevant symptoms to occur.
If you receive duplicate copies of the same messages on your Galaxy S6, this might be caused by a software issue where your device does not properly signal the network that it has received the initial message, so the network sends your device the same message multiple times. To remove this from the possible culprit, follow these steps:
- First, make sure your software is up to date by going into Settings > About Device > Software Update.
- If your device is up-to-date, then the only remaining solution to this issue is to perform a backup and restore of your Samsung Galaxy S6, as this will fix the issue of having the messages repeatedly sent to you.
For help on performing a backup and restore click here.
If the issue persists after performing the recommendations above, it is time to contact your carrier service provider and verify if they an ongoing server maintenance that could have been affecting the text messaging services.
If you found out that there is an ongoing maintenance on their end, just wait for it to be completed as service would resume once it is done.
If their server is up and running and you’re still receiving same text repeatedly on your Galaxy S6 device, it is time to report this matter to Samsung support. They might have some official recommendations on how to deal with this problem.
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