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Moto G Help Guides

Moto G

What issue are you experiencing?

Network

  • No service, Emergency calls only
  • Moto G intermittently dropping network signal
  • Wi-Fi connection issues
  • No mobile data connection
  • Can’t receive incoming calls
Messaging
  • Can’t receive text messages
  • Can’t send or receive picture messages
  • Messages displayed in the wrong order
Software
  • GPS not tracking location accurately
  • How to activate “OK Google” voice command
  • Apps crashing or closing randomly
  • Google Search bar not working
How-to
  • How to block calls & text messages
  • How to remove an account (email or other)
  • How to change the default SMS app
  • How to perform a hard reset
  • How to perform a backup & restore

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