Some users of the Galaxy S22 reported about a minor issue with Facebook Messenger. There are those who said that the app just stops responding randomly and that they are forced to stop it to work again. Others reported that the app just closes by itself.

App related problems are pretty annoying especially if there’s a necessity to use the app while it’s acting up. Fortunately, it’s not really that hard to fix an app that keeps crashing and if you’re dealing with an app like Messenger, you really don’t have to worry about it so much.

Estimate Cost : 0

Time Needed : 8 minutes

So here’s what you should do to fix Messenger that keeps closing on Galaxy S22.

First solution: Restart Messenger.

If the app just stops responding for some reason, of course you have to force stop it instead of waiting when it will respond again. But doing this procedure will often fix the problem because you’re reloading the services necessary to make the app run properly.

1. To do that, tap the Recent key to view the apps you recently used.
2. Find Messenger and swipe up on its preview to close it.

After that, launch the app again to see if the problem is fixed. In most cases, this procedure is enough to fix an app problem. However, if it continues, then move on to the next solution.
Second solution: Reboot your phone.

It is also possible that there are currently some issues with your phone’s firmware that affect the performance of the apps you’re using. So after doing the first solution and Messenger is still not working, what you need to do next is to reboot your phone itself.

Doing so will refresh the memory of your device as well as reload all the core services that are necessary to make it work perfectly.

1. To restart your phone, swipe down from the top of the screen twice to pull down the Quick Settings panel.
2. Tap the Power icon at the top of the screen.
3. Select Restart and and tap Restart one more time to reboot your Galaxy S22.

After the reboot, launch the Messenger again to know if it is still acting up because if so, then move on to the next solution.
Third solution: Check the server.

One of the reasons why apps sometimes just close by themselves is when they have issues with their respective servers. That’s why it’s important that you take a little time checking the server to know if that’s really the case.

1. You can do that by logging on to DownDetector.com using a web browser.
2. Search for Messenger and once the result is shown, select it.
3. Scroll down a bit and you’ll see the common issues reported by the users.

If it happens that there are a lot of users who are currently experiencing the same problem as you, then it’s an issue that only Meta can fix. However, if there are no issue with the server, then move on tot he next solution.
Fourth solution: Clear cache and data.

Another thing that you can do to try and fix Messenger that stops working randomly is by resetting it. An app reset basically means to clear its cache and data files. Doing so will bring the app bak to its default configuration and replace the possibly corrupt data files.

1. To do that, pull up the App Drawer, look for messenger and then tap and hold on its icon until the options show
2. Tap the App info icon, or the lowercase “I” inside the circle.
3. Scroll down a bit and then tap Storage.
4. Tap Clear cache at the bottom of the screen. This will immediately delete the app’s cache.
5. Now tap Clear data and select OK to delete its data files.

After doing that, launch Messenger again and then log into your account. In most cases, that’s the only thing you need to do to fix a problem like this. However, if for some reason the problem continues, then move on to the next solution.
Fifth solution: Reinstall the app.

App issues aren’t serious and can be fixed by uninstalling the app and by downloading a fresh copy from the Play Store. That’s what you need to do next if the problem continues to bug you even after doing the previous procedures.

The procedure is pretty effective and you don’t have to worry about your messages as they won’t be deleted. In fact, you can restore them by logging into your account on the Messenger again after the problem is fixed.

1. To do that, pull up the App Drawer, look for messenger and then tap and hold on its icon until the options show
2. Tap the App info icon, or the lowercase “I” inside the circle.
3. Tap Uninstall at the bottom of the screen, and then select OK to confirm you want to remove the app.

Once uninstalled, launch the Play Store, search for Messenger and then redownload the app. After it’s reinstalled, it should work properly after that.