Messages Display in the Wrong Order on Samsung Galaxy S7

Have you ever encountered an issue where the messages display in the wrong order on Samsung Galaxy S7? Is this an ongoing issue on your device? This post will cover some solutions to fix this issue. Read further and find out how.

Workaround

If your text messages aren’t displayed in the proper order in your conversations then this issue is usually caused by having a wrong “Date & Time” on your smartphone. To fix this problem you only have to set the Date and Time to “automatic”. Here is a step-by-step guide on how to do so:

  • Go to Settings > Date and time.

  • Make sure “Automatic date and time” and “Automatic time zone” are checked.

  • Test by sending new messages, and issue should be resolved. If the problem continues, delete the conversation history, and start a new one with the number you’re messaging.

If the issue is not fixed by ensuring correct date and time on your S7, try to perform reset all settings. This will erase all invalid configurations on the phone’s settings that may have been causing the display of messages not in the correct order. 

To do that, access the apps screen by swiping up or down on the Home screen. (Be reminded that these instructions will only apply to Standard mode and the default Home screen layout.) Then go to Settings and select Reset settings. Read the info prompt and tap Reset Settings. Tap Reset Settings again to confirm your action. 

Your last resort is to perform a factory reset on  your device. This will erase all contents on your phone, so make sure to create backups before wiping out your phone. For a complete guide on how to backup and restore a Samsung Galaxy S7 phone, please click here

I hope that you are able to fix the messages display in the wrong order on Samsung Galaxy S7. For further assistance, don’t hesitate to contact Samsung Support. 


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