iPhone
What issue are you experiencing?
Getting Started
- No service, Emergency Calls Only
- Stuck on “Searching…” for network
- Mobile data not working
- Can’t connect to Wi-Fi
- Wi-Fi toggle button greyed out
- No ring on incoming calls or texts
- Two iPhones receive the same call simultaneously
- Can’t receive incoming calls
- Personal Wi-Fi hotspot not working
- Error message “No SIM Card Installed”
Home screen, Display & Notifications
- Can’t send messages, stuck on sending
- Can’t send or receive picture messages
- Can’t send or receive e-mails
- Messages being sent from wrong number
- Unable to send/receive messages without internet
- Two iPhone receiving the same messages
- Unable to delete text messages
- Still receiving texts on old iPhone after upgrading to new device
Settings, Maintenance & Security
- Locked out of iPhone, forgot PIN code
- Unable to restore iPhone without turning off “Find my iPhone”
- “Can’t connect to App Store” when opening iTunes or App Store
- Voice-to-text not working
- Battery % missing from iPhone
- Facebook app not working
- iPhone frozen and unresponsive
- iPhone locked asking for PUK code
- iPhone crashes flashing blue screen
- Power button broken or unresponsive
- Home button broken or unresponsive
- Blue moving box on screen
- Voicemail button not working
- Fake spam popup stuck on screen
Screen Time & Family Sharing
- How to setup e-mail
- How to block incoming calls
- How to block unknown or hidden numbers
- How to put iPhone in recovery mode
- How to backup & restore your iPhone
- How to soft reset an iPhone
- How to perform a Reset Network Settings
- How to verify iPhone storage space
- How to perform a hard reset
- How to hide number from outgoing calls
- How to recover a deleted voicemail
- How to send and receive messages on your iPad
Settings, Maintenance & Security
- Screen frozen after software update
- Screen stuck on “Slide to upgrade”
- No network connection following software update