Apple iPhone XS Max Help Guides

Apple iPhone XS Max

What issue are you experiencing?

Getting Started
  • Understanding iPhone 11 buttons, features and getting to know the back side
  • Setting up iPhone 11 manually as a new device
  • Setting up iPhone 11 with Quick Start
  • Inserting and removing the nano SIM card on iPhone 11
  • Unlocking iPhone 11 screen
  • Changing the language of iPhone 11
  • Charging iPhone 11
Home screen, Display & Notifications
  • Adding and removing Home screen pages on iPhone 11
  • Adding, Managing and Removing Widgest on iPhone 11
  • Creating folders on iPhone 11
  • Adding a city to your weather feed on iPhone 11
  • Changing the wallpaper on your iPhone 11
  • Customizing the Control Center on your iPhone 11
  • Adjusting your auto-lock and brightness preferences on iPhone 11
  • Scheduling a Night Shift on iPhone 11
  • Turning on Dark Mode on iPhone 11
  • Changing iPhone's name
  • Viewing your notifications on iPhone 11
  • Managing notifications for an app on iPhone 11
  • Turning on LED flash for alerts on iPhone 11
  • Setting iPhone to silent on iPhone 11
Settings, Maintenance & Security
  • Accessing settings on iPhone 11
  • Signing in and out of your Apple ID on iPhone 11
  • Resetting your Apple ID password on iPhone 11
  • Removing a device from your Apple ID on iPhone 11
  • Turning passcode on on iPhone 11
  • Setting up Face ID on iPhone 11
  • Configuring location settings on iPhone 11
  • Turning Find My iPhone on on iPhone 11
  • Using the Find My app on iPhone 11
  • Checking for and installing system updates on iPhone 11
  • Managing the battery on iPhone 11
  • Managing iPhone's memory on iPhone 11
  • Saving storage by offloading unused apps on iPhone 11
  • Managing open apps on iPhone 11
  • Managing background app refresh on iPhone 11
  • Checking your device's warranty status on iPhone 11
  • Scheduling an Apple Support call on iPhone 11
  • Cancelling a scheduled Apple Support call on iPhone 11
  • Backing up iPhone using iCloud on iPhone 11
  • Upgrading your iCloud storage plan on iPhone 11
  • Force restarting iPhone on iPhone 11
  • Using recovery mode on iPhone 11
  • Resetting network settings on iPhone 11
  • Resetting all settings on iPhone 11
  • Performing a factory reset on iPhone 11
Screen Time & Family Sharing

Recent Guides

How to fix an Apple iPhone XS Max that is stuck on headphone mode

By TheCellGuide | 12 October 2018

You hear no sound coming out from your iPhone speaker and so you thought it was just the volume that’s set to the lowest level. But when you press the volume key to increase the sound, you see a ‘Headphones’ prompt on the screen. In normal circumstances, this denotes that the iPhone is currently on

WiFi toggle button greyed out on iPhone XS Max

By GT | 11 October 2018

Issue Can’t turn on WiFi on iPhone XS Max. Wifi toggle button greyed out on iPhone XS Max. Unable to toggle Wifi ON on iPhone XS Max. Can’t push WiFi button and it’s grey instead of green. Can’t turn Wifi on or off on iPhone XS Max. Solution If you’re trying to connect to WiFi

Moving Blue Box on iPhone XS Max Screen

By GT | 11 October 2018

Issue Blue box jumping on iPhone XS Max screen.  Blue moving box on iPhone XS Max. Blue box outline on iPhone XS Max. Workaround If you have a blue box moving around all over your screen on your iPhone XS Max and can’t remove it, that is because you accidentally turned on the “VoiceOver” feature

How to fix ‘Cannot connect to App Store’ error on your Apple iPhone XS Max?

By Harold | 11 October 2018

The App Store allows you to purchase, download new apps and update apps on your Apple devices. To access Apple services through the App Store, a valid Apple ID is needed. If you still don’t have an Apple ID, then you need to create one beforehand. Seldom will you hear about the App Store acting

How to fix your new Apple iPhone XS Max that won’t charge?

By Harold | 8 October 2018

First off, a brand new and expensive smartphone like the Apple iPhone XS Max should work properly out of the box in all aspects. Apple’s engineers should have already tested the device for possible issues so that users should not deal with an issue or two after just a few weeks of use. But the

How to fix an Apple iPhone XS Max that keeps prompting a No service error?

By Harold | 5 October 2018

When you see a No service error on the status bar of your phone’s display, your device is telling you that it’s not getting any signal from the network and so, network services are currently unavailable. As result, your device won’t be able to make and receive phone calls and messaging functions are likewise not