Apple iPhone XS Help Guides

Apple iPhone XS

What issue are you experiencing?

Getting Started
  • Understanding iPhone 11 buttons, features and getting to know the back side
  • Setting up iPhone 11 manually as a new device
  • Setting up iPhone 11 with Quick Start
  • Inserting and removing the nano SIM card on iPhone 11
  • Unlocking iPhone 11 screen
  • Changing the language of iPhone 11
  • Charging iPhone 11
Home screen, Display & Notifications
  • Adding and removing Home screen pages on iPhone 11
  • Adding, Managing and Removing Widgest on iPhone 11
  • Creating folders on iPhone 11
  • Adding a city to your weather feed on iPhone 11
  • Changing the wallpaper on your iPhone 11
  • Customizing the Control Center on your iPhone 11
  • Adjusting your auto-lock and brightness preferences on iPhone 11
  • Scheduling a Night Shift on iPhone 11
  • Turning on Dark Mode on iPhone 11
  • Changing iPhone's name
  • Viewing your notifications on iPhone 11
  • Managing notifications for an app on iPhone 11
  • Turning on LED flash for alerts on iPhone 11
  • Setting iPhone to silent on iPhone 11
Settings, Maintenance & Security
  • Accessing settings on iPhone 11
  • Signing in and out of your Apple ID on iPhone 11
  • Resetting your Apple ID password on iPhone 11
  • Removing a device from your Apple ID on iPhone 11
  • Turning passcode on on iPhone 11
  • Setting up Face ID on iPhone 11
  • Configuring location settings on iPhone 11
  • Turning Find My iPhone on on iPhone 11
  • Using the Find My app on iPhone 11
  • Checking for and installing system updates on iPhone 11
  • Managing the battery on iPhone 11
  • Managing iPhone's memory on iPhone 11
  • Saving storage by offloading unused apps on iPhone 11
  • Managing open apps on iPhone 11
  • Managing background app refresh on iPhone 11
  • Checking your device's warranty status on iPhone 11
  • Scheduling an Apple Support call on iPhone 11
  • Cancelling a scheduled Apple Support call on iPhone 11
  • Backing up iPhone using iCloud on iPhone 11
  • Upgrading your iCloud storage plan on iPhone 11
  • Force restarting iPhone on iPhone 11
  • Using recovery mode on iPhone 11
  • Resetting network settings on iPhone 11
  • Resetting all settings on iPhone 11
  • Performing a factory reset on iPhone 11
Screen Time & Family Sharing

Recent Guides

Fixes for Spotify that keeps crashing after iOS 13.2 on iPhone XS

By Dina | 13 November 2019

Spotify is among the famous audio and video music streaming services that can now be accessed on iOS devices. During the recent iOS update, this app started to act up and frequently crashes when launched. Little did we know that when an app keeps on crashing after major software updates, it is also an indication

How to fix iPhone XS that has no sound after iOS 13.2

By Dina | 11 November 2019

It seems that the audio bugs from the previous iOS 13 version haven’t been fully cleared out systematically in the current iOS 13.2 update. In fact, we have received numerous complaints about iPhone XS devices producing no sound after installing the latest iOS update. Let’s see what are the things we can do to put

How to fix iPhone XS that is overheating after iOS 13.2

By Dina | 10 November 2019

Overheating in an iOS device is a common symptom when your phone is extremely exhausted or overused. Thus, there are also other factors that prompt your device to turn hotter while being used. Among these are the phone being distracted by random software, bad apps, misconfigured phone settings, and tough iOS bugs. The mentioned triggers

Apple iPhone stuck on ‘Verifying Update’ after installing iOS 13.2

By Harjie | 8 November 2019

Apple has recently rolled out the iOS 13.2 update. It’s just a minor update but nonetheless important. Some iPhone owners however, reported that after they’ve successfully downloaded the update, they got stuck on ‘Verifying Update’ error.  When this problem occurs, you can still continue using your iPhone but the new update may have not been

How to fix an Apple iPhone XS that is stuck on infinite boot loops after an iOS update

By Harold | 7 November 2019

Infinite boot loop describes an issue in which a phone suddenly shuts down and reboots by itself and then reiterates. Such before would let people think that the phone probably having some hardware damage but in most cases, infinite boot loop problems are attributed to major system errors and therefore, it’s software-related. A device usually

How to fix an Apple iPhone XS that can’t play videos on YouTube app

By Grace | 6 November 2019

Playing YouTube videos on your iPhone is supposed to be as easy as tapping on a video or video URL from the YouTube app. But there are just some factors that can make such simple things very complicated and you would just realize that you’ve got a problem because you just couldn’t play YouTube video(s)

How to fix Apple iPhone XS microphone that is not working

By Harold | 6 November 2019

Microphone issues on an Apple iPhone XS are due to either hardware damage or software errors. In most cases, a damaged audio component is at fault. But before rushing to a service center, performing some basic procedures to rule out software-related factors is recommended. Outlined below are some applicable solutions to a similar issue on

Apple iPhone XS keeps lagging and freezing after iOS 13 update

By Harold | 6 November 2019

Lagging and freezing problems are common issues that emerge after installing new system update. Though Apple devices are rarely to act up, these post-update errors are inevitable. Software-related issues are the most common factors that trigger your iPhone to face performance issues including lags and freezes. Considering the fact that the problem instigate from an

How to fix an Apple iPhone XS that cannot open email attachments, unsupported file error

By TheCellGuide | 5 November 2019

Emails can contain file attachments. You will know that the email contains an attachment if you see the paper clip icon next to the name of the sender’s message header. To view or open email attachments, you will need to use other apps or tools that support the attached file type. Otherwise, there’s no way

How to fix notifications that play in silent mode after iOS 13 on iPhone XS

By Dina | 4 November 2019

Notifications that play in silent mode is a non-typical post-update error emerges after iOS 13, yet most users have encountered. Fortunately, this issue can be right away corrected using the workarounds that we have listed below. Feel free to refer to this post if you are among the many users who are experiencing the same