Effective ways to fix iPhone XR not responding after iOS 13.3

Having a high-end iPhone that is not responding is quite aggravating especially when the issue becomes apparent promptly after installing the latest iOS update. This error can be triggered by an iOS bug. But there are still other factors that cause this relevant symptom to occur. Read on to see what these factors are and learn how to eliminate them.

Troubleshooting iPhone XR that is not responding after installing the iOS 13.3 update

Major software update not only offers fix patches but also fatal bug that may affect your iPhone’s entire system. This is indeed true as a lot of users are in a deep struggle fixing their iOS devices that are no longer responding after the new system implementation. This post-update error can be associated to both software and hardware failures, but the fact that the problem started after iOS 13.3 update, software failure is more likely to be blamed.

The set of solutions we have listed below should be able to eliminate relevant factors and effectively restore your iPhone XR to its working state. If you are ready, start fixing your phone using the following tweaks.

First solution: Remove the phone case and screen protector to fix your iPhone XR that is not responding after iOS 13.3.

Screen protector and phone case can adversely affect your phone’s performance, in contrast to their main purpose which is to give protection to your phone. Instead, these things may hinder your iPhone XR device from being responsive to tap and swipe commands. To eliminate these factors, try removing your phone case and screen protector. Then polish your phone screen with a clean cloth.

Second solution: Force restart your iPhone XR to fix iOS not responding issue.

If your iPhone XR is still not responding after the first solution, restart your iPhone XR device to eliminate minor software glitches and force close apps that are running in the background. Should these factors trigger your iPhone to become unresponsive, eliminating them can potentially fix the problem. Here is what you need to do:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side or Power button and release the button when the Apple logo appears.

Wait until your phone finished booting up. If you have successfully passed through the Apple logo and somehow manage to navigate your phone screen, make some applicable adjustments on the settings of your iPhone as the iOS update may have also altered some settings that triggered the problem to become apparent.

Manage the 3D Touch. Your iPhone XR screen is responding to tap and swipe commands depending on the set 3D touch sensitivity level. If the new system implementation somehow altered this set up, then this should be the underlying cause. To rule this out, manage the 3D Touch level on your iPhone device using these steps:

  1. From Settings, select General.
  2. Tap on Accessibility and select 3D Touch.
  3. Adjust the pressure needed to activate 3D Touch sensitivity level on your iPhone XR by, dragging the slider from Light, Medium, and Firm.

Once the necessary changes have been made and your phone screen is still responding to touches, restart (soft reset) your iPhone XR device. Here’s how:

  1. Simultaneously press and hold the Power (side) button and either Volume button until the Slide to Power Off command appears.
  2. Drag the slider to the right to turn off your iPhone XR.
  3. After 30 seconds, press and hold the Power (side) button again until the Apple logo appears.

Wait for the phone to completely boot up. Then check your iPhone XR to see if it is already back to its normal state.

Check for and install pending apps updates. After the new system implementation, out-dated apps will start to misbehave as they can no longer endure the phone’s recent platform (because their versions are definitely not designed to work with the latest iOS version). So if your phone screen is still responding to touches up to this point, might as well install pending apps updates using these steps:

  1. From your Home screen, launch the App Store.
  2. Locate and tap on your Apple Profile icon on the upper-right corner of the screen.
  3. Scroll down to the Updates section to view the list of pending apps updates.
  4. Tap Update to install individual app update.
  5. Or you can also select the Update All to install all pending apps at once.
  6. To check for the recently installed apps updates, scroll down to Updated Recently section.

To make sure that all pending apps updates will be implemented properly, restart (soft reset) your iPhone XR device.

Reset all settings. Wiping out everything from your iPhone’s internal memory can also help fix the lagging and freezing issues. This method will clear out major software glitches and complex iOS bug affecting your iPhone’s boot up system. This would also mean losing saved content like photos, videos, installed apps, and other important files. Therefore, iTunes or iCloud backup is necessary. Once done backing up your files, carry out these steps:

  1. Head to Settings from Home.
  2. Select General.
  3. Scroll to and tap Reset.
  4. Select Reset all settings from the given options.
  5. If prompted, enter your device passcode to continue.
  6. Then select the option to confirm all settings reset on your iPhone XR.

Your iPhone XR will reboot by itself once the reset is done. By then, proceed to enable necessary features and customize your phone’s settings.

However, if your iOS device does not respond to touches at all, you need to utilize alternative tools like iTunes to fix issue. Read further.

Second solution: Recovery Mode restore via iTunes.

Not responding issue on iOS device requires more-advanced solutions especially if the basic tweaks fail to correct the problem. Given that your iPhone XR no longer recognizes tap and swipe commands, use iTunes to repair your iOS device instead. Here is how:

  1. Connect your iPhone XR to the computer (Mac or Windows) using the Apple supplied USB cable.
  2. Then launch iTunes (latest version) on the computer.
  3. Press and quickly release the Volume Up button.
  4. Press and quickly release the Volume Down button.
  5. Press and hold the Side/Power button and continue holding down when the Apple logo appears.
  6. Release the Power or Side button when the Connect to iTunes command appears. This is an indication that you have successfully entered the recovery mode.
  7. Once iTunes recognizes your iPhone XR, options Update and Restore will appear.
  8. The Update option will reinstall the latest iOS version without deleting the content on your phone. Select this option if you haven’t back-up your files beforehand.
  9. Otherwise, select Restore.

Wait for the iTunes to completely restore your iOS. To exit from recovery mode, simply press and hold the Side or Power button and release when Connect to iTunes command disappears.

Third solution: DFU Mode restore iPhone XR to fix not responding issue.

The software glitch is a bit complicated and the previous fixes fail to address the problem, DFU mode restore or also known as Device Firmware Update/Upgrade can be of help. The iOS could have been corrupted soon enough after it was implemented and led your iPhone XR device to stop responding. To DFU mode restore your iPhone XR, prepare a Mac or Windows computer with the latest iTunes software installed. Then follow these steps:

Start by connecting your iPhone XR to the computer using the Apple supplied USB cable. Then continue with these steps when your iPhone is connected to the computer:

  1. Press and quickly release the Volume Up button.
  2. Press and quickly release the Volume Down button.
  3. Press and hold the Side/Power button and wait for the screen to become black.
  4. Once the screen turns black, keep holding down Side/Power button. Then press and hold the Volume Down button for 5 seconds.
  5. After the said time, let go of the Side/Power button but continue holding down the Volume Down button.
  6. Once iTunes recognizes your iPhone XR device, release the Volume Down button as your device has already entered the DFU state.
  7. Follow the onscreen prompts for iTunes to initiate the full system restore.

Wait until the process has been completed. Then force restart your iPhone XR to exit from DFU mode.

What to do next if your iPhone XR does not respond to touches at all?

The efficacy of the aforementioned tweaks had been proven by many iOS users who were experiencing the same issues. In case you are still dealing with not responding issue on your iPhone XR device up to this point, there would be a need for you to bring your device to the nearest Apple office for further assistance and recommendations. It is possible that your phone has been exposed to physical or liquid damage, and it just happened that the symptoms manifested right after implementing the latest iOS version on your iPhone XR.